Mobile Unit Operator

Job Title: Mobile Unit Operator Reports to: Area Manager Position Classification: Non-exempt Location: Mobile Wage range: $19 - $20 per hour Primary Objectives of Position: Driver will provide Extreme Customer Service for the Mobile Workforce Services Unit. Ensure customer flow is followed according to designated workflows and initiate assignments accordingly. Responsible for quality assurance of specific customer activities. Essential Job Functions: Paperwork must be properly completed at the end of each day and compiled into a report that is due each month. Ensure a calm and professional mobile unit environment by offering information about the unit, current Workforce activities, employment opportunities. Ensure that all applicable brochures, postings and notifications are up-to-date and displayed properly. Equipment must be kept in working order and any failures reported in a timely Assist customers in Work in Texas (WIT) registration and applications for employment, and help customers develop a professional resume when needed. Provide backup coverage in other customer service areas as needed to aid in greeting all visitors in a kind and courteous manner, aiding new customers with preliminary guidance on accessing services and assisting existing customers with relevant and current information. Assist the Career Navigator with intake by collecting required Accurately document customer interactions through well-written case notes for job Responsible for scheduling and communicating the activity of the mobile unit to internal and external customers Initiate accurate industry sector assignments of career seekers to the defined standard based on their work experience, skills, and desired area of career development. This work should be executed by utilizing interviewing, coaching/training, labor market information, and recruiting Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Qualifications: CDL required. Must have a valid driver's license with a clean driving record, no preventable accidents in the last 3 years. Must be able to pass a drug test and background check. Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage. Diversity is at the heart of our business. It is key to our people's passion for serving individuals and communities who seek to build a stronger workforce. We strive to create a work environment that provides all our team members with equal access to information, development and opportunity. Furthermore, our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service. Equal Opportunity Employer Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities.