Field Service Tech

Be part of the future! We are one team dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HAS) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do Under general supervision, wiring of control system retrofits, bending conduit, and terminations of controllers and end devices. Will be trained to commission the systems after installation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. How you will do it Follow sketches of field changes and discrepancies for engineering corrections and drawings Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with the Service Controls Engineer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Manages assigned work to meet professional execution of time and customer satisfaction. Reports problems or changes to management or the project management immediately. Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required in an ethical and professional manner Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on worksites May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs as required Compiles job documentation, such as certificate of completion, customer training forms, training certificates and punch lists Conducts extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Other duties related to the commissioning and servicing of building controls and facilities management systems as assigned. What we look for Required: High School Diploma Preferred-Vocational School four-year program or an associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Some experience in servicing electronic and or mechanical systems in HVAC Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques Effective interpersonal skills to represent Johnson Controls to customers and other outside contacts in an ethical and professional manner Ability to explain technical information to technical and non-technical people PC experience required and the ability to program HVAC related software HIRING HOURLY RANGE: $ 20.67 - 31.73 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us #LI - AD2 #TechnicalHiring