Transaction Processor Associate

Job DescriptionSchedule: Day/Evening shifts; overtime and some weekends may be requiredJob Summary:Seeking a detail-oriented Transaction Processor Associate II to process healthcare-related transactions, research and update consumer information, and determine eligibility for medical programs. The ideal candidate should be comfortable working in a fast-paced, production-driven environment while maintaining accuracy and quality.Key Responsibilities:Process case maintenance transactions accurately and within established guidelines.Research, analyze, and update consumer information across multiple systems.Evaluate eligibility for medical expenses/programs.Enter consumer data into the Eligibility Determination System.Communicate with clients and consumers through verbal and written channels.Meet daily productivity, quality, and accuracy standards.Provide excellent internal and external customer service.Maintain knowledge of procedures and operating systems.Complete assignments within required deadlines and attendance policies.Required Qualifications:Type at least 40 WPM.Strong attention to detail and ability to identify/correct errors.Ability to organize work, prioritize tasks, and adapt to change.Strong analytical and problem-solving skills.Ability to work independently after training with limited direction.Ability to maintain productivity while delivering quality work.Proficiency with PC systems/company software or ability to learn.College degree and eligibility determination/transaction processing experience preferred.Additional Requirements:Healthcare package, employment/drug screening required.Office-based work environment.Must be comfortable working in a fast-paced environment, including overtime, evenings, and occasional weekends.