Program Coordinator - Biddle Institute

Salary : $46,000.00 - $51,000.00 Annually Location : Charlotte Job Type: Full-Time Staff Job Number: 202600017 Division: Strategic Enrollment and Retention Management Department: Biddle Institute, UCSS Opening Date: 05/22/2026 Closing Date: 6/21/2026 11:59 PM EasternResponsibilitiesUnder little or no direct supervision, coordinates non-cognitive strengths programming and delivers academic advising services to undecided students at the Biddle Institute. Responsible for assisting students with major and career exploration and course selection. Responsible for understanding and interpreting university policies to facilitate the student's pursuit of fields of interest. Cooperates with faculty members and administrations in providing for academic advising and learning success needs of individuals or groups of students. Reports to Assistant Director for First-Year and Second-Year Experience, Family Engagement, and Living Learning Communities. SPECIFIC DUTIES AND RESPONSIBILITIESESSENTIAL JOB FUNCTIONS Design and manage evidence-based programs and initiatives that promote academic success, student engagement, and the development of noncognitive skills such as resilience, self-efficacy, and self-regulation. Collect, analyze, and apply student performance and engagement data to inform programming,advisingstrategies, and intervention efforts. Monitor academic performance and proactively implement intervention strategies for at-risk students using institutional and self-generated data. InstructLPD101 course. Assistin coordinating the Noncognitive Engagement calendar, activities, and events. Prepare anddisseminateinformationregardingassigned Biddle Institute program (i.e.BFP, SL) Develop and lead workshops and initiatives focus on learning success skills, mindset development, metacognition, time management, and career readiness. Advise students on the development of educational plan options and available resources. Plan and conduct workshops on topics related to student development, academiclearningsuccess skills, and career exploration. Meet regularly with assignedstudent. Collaborate with faculty, staff, and student support units to ensure coordinated support and referral processes. ADDITIONAL JOB FUNCTIONS Serve as lead in coordinating and managing the Bridge to Biddle summer program agenda, activities,learningand development. Refer students toappropriate universityunits, learningunitsand support services. Teach students how to use academic tools and registration technologies. Maintain detailed, organized records foradvising,engagement, programming, and student progress tracking. Conduct individual and groupadvisingsessions. Coordinate and support administration of placement exams and onboarding activities for new students. Contribute to mentoring efforts through coaching, training, and peer development activities. Contribute to department assessment efforts. Participate in advisor development activities. Plan and deliver variouspresentationpertaining tothe Institute, its programs andserviceas well as other university programs. Represent the Biddle Institute at university events and in campus-wide retention and engagement efforts. Perform general administrative office work asrequired, including but not limited to preparing reports andcorrespondence, entering computerdata, copying, and filling documents, reviewing professional journals, attending, and conducting meetings. Some weekends andeveningarerequired. Perform other assigned duties asrequired. QualificationsA Master's degree in counseling, education, communication, psychology or a closely related field is required. At least two-years of experience in counseling, advising and or teaching in higher education is preferred. Strong interpersonal, analytical, organizational and customer-service skills are required. Must have advanced computer skills and enjoy working in a team-oriented environment. Supplemental InformationTo apply, please include a cover letter, resume, and contact information for three supervisory references including the most recent supervisor. Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check. We offer a complete benefits package to full-time employees working 30 or more hours per week including health care, dental, vision, retirement, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Health Insurance Plans The University offers two PPO Plans, one being a High Deductible Health Plan that are administrated by Healthgram and utilizes the Great West Health (GWH)-Cigna PPO network. A Wellness Premium discount is available to those that participate. A full vision benefit is included. Health insurance coverage becomes effective on the 61st day of employment. Dental Insurance The University offers dental coverage through Delta Dental of North Carolina. This coverage takes effect on the first day of the month following 60 days of continuous employment. Life Insurance The University provides a group term life insurance policy through The Standard with a value of one times the annual salary. This coverage takes effect on the first day of the month following 60 days of continuous employment. Long-term Disability Insurance The University provides each full-time employee with group long-term disability insurance through The Standard. This coverage takes effect on the first day of the month following 60 days of continuous employment. Supplemental Policies Supplemental life insurance and short-term disability, accident and cancer policies are available through Colonial and Aflac. Premiums for these individual policies may be paid through payroll deduction. Retirement To assist faculty and staff in planning for their retirement, Johnson C. Smith University provides a 403 (b) retirement plan utilizing TIAA that allows for supplemental and matching contributions. Enrollment in this plan is not automatic. Employees may elect a percentage towards supplemental contributions immediately. Eligible employees are required to make contributions in order to receive the University's matching contributions after one (1) year of service. The one-year waiting period may be waived if the employee participated in a TIAA retirement plan at a prior eligible institution (documentation required). A six-month waiver may also be available if the employee's most recent prior employer was a 403(b)-eligible organization (verification required). The University will match contributions on a dollar for dollar basis up to a maximum of 5% for eligible employees. Sick Leave Faculty and non-academic personnel accrue one paid day of sick leave for each month of employment the calendar year. Accrued but unused sick leave may be accumulated and carried over from year to year, up to a maximum of 60 days. Sick leave may be taken for the employee's personal illness, medical appointments or the illness of a parent, child or spouse. Vacation Leave Non-academic personnel earn one paid day of vacation leave for each month of employment during the calendar year. Administrative Officers and Non-academic personnel may accrue a maximum of 20 vacation leave days. Bereavement Leave Non-academic personnel will be granted up to three days of bereavement leave for the death of an immediate family member. Other Leaves of Absence & Holidays Other leaves of absence including sabbaticals, leave for military and jury duty, educational and Family/Medical Leave are available for eligible employees. The University is closed in observance of 13 holidays. Tuition Remission Full-time employees who have completed six months of continuous service are eligible to enroll in a maximum of three semester hours at Johnson C. Smith University and will receive a discount of one-half of the tuition cost. If an employee qualifies for tuition remission, the dependent children of that employee may also receive the tuition discount for up to 18 credit hours. Through the Council of Independent Colleges Consortium employees and their dependents may also be eligible for a full tuition waiver at one of over one hundred participating consortium schools. HealthPlex and Wellness Programs The grant-funded facility is available to all employees during the hours of operation and a coordinator is on duty to train employees to properly operate the equipment and get the most out of their workout routine. The University also sponsors a variety of Wellness programs throughout the year for faculty, staff and students. Employee Assistance Program The Employee Assistance Program (EAP) is designed to help employees and their immediate family members who are troubled by marital, financial, and emotional and substance abuse and other problems. Services provided through the EAP are strictly confidential and free of charge. University EAP services are provided through Atrium Health and The Standard.