Customer Service Associate

Job Description We are hiring a Customer Service Representative in Columbus, OH. Each member of our team has the primary objective of delivering an exceptional customer experience. The Customer Service Representative must possess excellent communication skills and the ability to handle multiple customer interactions efficiently. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency, respect, and professionalism.Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Customer Service Representative Preferred Skills & Qualifications:Superior communication skillsWork with a sense of urgency; demonstrate timely and thoroughly executionUpbeat & outgoing mindset with positive energyInteracts successfully with individuals and also teamsCreates productive customer connectionsPrior customer service or sales experience preferredInteracts successfully with team members and store managementAbility to work effectively independently and within a team to perform all tasks as assignedHigh school diploma or equivalentSAP experience is a plusFlexible with an ability to handle multiple tasks when priorities shiftCustomer Service Representative Responsibilities:Assists in stock rotation, using the first in, first out method and restock outsAnswer customer inquiries in a professional mannerEnter, track, monitor and coordinate customer materials.Delivers orders to customers as they arrive for pickupComplies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearanceComplete sales transactionsManage time with customer efficiently and effectivelyProvide timely communication, leadership, and continuous feedback towards process improvement.Specific customer purchase order processingAnalyze customer needs and provide appropriate solutionsHandle customer inquiries, complaints, and escalations in a professional mannerMaintain accurate and detailed records of customer interactionsCustomer Service Representative Benefits:Flexible scheduling and competitive compensationPTOHealth & Wellness plan options for full time employeesGuided trainingCompensation is determined based on a variety of factors including skills and abilities, education, experience and other relevant factors. The Employer retains the right to change or assign other duties to this position. Essential functions and responsibilities may be subject to change in order to meet operational needs. We are in an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status. xhyhwjd Please submit a resumé to apply.