Operations and Administration Manager (US-Based Remote)

About SEEDSSEEDS is a mission-driven nonprofit organization focused on defining standards and promoting ethical practices for egg donation and surrogacy programs. SEEDS provides a voluntary, industry-led framework of standards, education, and accountability that helps protect intended parents, surrogates, and donors while elevating professionalism and best practices across agencies and allied providers.About the RoleSEEDS is seeking a thoughtful, organized, and relationship-centered operations leader to help strengthen the organization during an important period of transition and growth. The Operations and Administration Manager will oversee day-to-day operations and build the structure, systems, and follow-through needed to support SEEDS' continued growth.This person will serve as a key operational partner to the Officer Team, helping turn priorities into action, improve coordination across committees and volunteers, and create sustainable processes that keep the organization running smoothly. The ideal candidate is highly self-directed, comfortable taking direction, calm in a dynamic environment, and skilled at building relationships, representing the organization professionally, and earning trust over time.What You Will DoLead day-to-day operationsOversee core administrative and operational workflows to ensure strong execution and follow-throughBuild and improve systems, processes, and documentation that support consistency, efficiency, and scalabilityMaintain operational continuity across leadership transitions, committee changes, and evolving organizational prioritiesAssist with budgeting, reporting, reimbursements, and spending workflows in partnership with financial leadershipDrive coordination and organizational follow-throughServe as a central point of contact for internal and external inquiries, directing items to the appropriate leaders or groupsKeep priorities, timelines, and action items moving across teams, committees, and leadershipPrepare clear written and verbal operational updates, summaries, and recommendations for the Officer Team on progress, committee activity, risks, and upcoming prioritiesMaintain records, trackers, and shared systems that improve visibility and accountability across the organizationWork closely with the Office Administrator, Volunteer Coordinator, Treasurers, committee leaders, and Officer Team to support aligned execution.Support volunteer engagement and coordination through strong communication, scheduling, and workflow tools Represent SEEDS and exercise sound judgment Represent SEEDS professionally at conferences, events, and other external functions as neededBuild strong relationships with stakeholders, partners, and the broader communityOperate effectively within a board-governed environment, maintaining appropriate boundaries between governance and operationsHandle sensitive information with professionalism, discretion, and integrityWhat We Are Looking For5+ years of experience in nonprofit operations, association management, organizational administration, program operations, or a similar roleExperience building structure, improving workflows, and creating scalable systems in organizations navigating growth, change, or transitionAbility to work independently while also taking direction and adapting to evolving prioritiesStrong communication and relationship-building skills, with the ability to work effectively across leadership, boards, committees, volunteers, and other stakeholdersStrong organizational skills and attention to detail across multiple projects, deadlines, and competing prioritiesComfort supporting budgeting, reimbursements, invoice tracking, and reporting workflowsSound judgment and discretion in handling sensitive information and navigating complex stakeholder dynamicsConfidence representing our organization externally and building trusted relationships within the broader community Preferred QualificationsExperience in this field or a closely related nonprofit or membership-based organizationExperience working with boards, committees, or volunteer-led teamsExperience representing an organization externally through conferences, events, or partnershipsFamiliarity with nonprofit budgeting, reporting, and administrative operationsExperience improving processes, systems, and organizational coordination