Clinical Pharmacist - Optum at Home Pharmacy Stars Team - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.The Pharmacy Stars Team provides a variety of services including United HealthCare at Home (UAH) strategic Medication Adherence outreach initiatives, Care of Older Adults (COA) medication reviews, SUPD, SPC, MTM and various health assessments. The team also supports CCM providers via a clinical consultation service. All services are provided by a team of Clinical Pharmacists, with the support of Pharmacy Technicians, that engage with plan members and their healthcare providers in a telephonic environment.The Clinical Team Manager (CTM) will report to the Associate Director of Stars within the Optum Enterprise Care Services department. The CTM directly supervise a team of 10-20 clinical pharmacists as they perform clinical consults with members of the UAH program. They will be responsible for working with our Operations team on the daily workflow asuring we are staying on target for our yearly Stars goals for all metrics, ultimately helping our plans try to achieve 4 and 5 stars. They will be engaging and coaching their team members to meet or exceed established productivity and quality metrics. The CTM will work with their direct reports in utilizing the UHG Common language of Leadership (CLL) tool to select and achieve development goals and assist with developing future talent. They will be integral in identifying, hiring, and onboarding new talent for our team as we expand our model of care. Additionally, the CTM will be an integral part of our UAH team and work with varying disciplines in innovating new programs and initiatives to continue towards plan excellence. They will stay engaged throughout the process, helping the department reach the yearly goals together as a team.Schedule for this position is Monday-Friday 9am - 5:30pm local time. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.Primary ResponsibilitiesLeading and implementing day-to-day workflow prioritiesDeveloping staff. Drive employee engagement across the team and the departmentHiring and onboarding of new team membersManaging the team members' day-to-day activities, to guide all team members to achieve or exceed production and quality metricsCoaching and performance improvement plans for team members who fail to meet established metricsAssist with various projects with the Program Management, Account Management, Quality, and Operations teams to improve program performanceLead training programs related to Productivity, Quality, Health Literacy, and Medicare Stars/HEDIS initiativesWorking with Pharmacy Senior Leadership to adapt team plans and priorities to address business and operational challengesCommunicating organizational priorities and vision to team membersCovering day-to-day workflow prioritiesYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required QualificationsDoctor of Pharmacy degree or Equivalent ExperienceActive, unrestricted pharmacy license5+ years of experience in Clinical Pharmacy Practice3+ years of experience in Call Center1+ years of experience in management (or equivalent senior clinical pharmacist experience)Experience with Medicare STARs & HEDIS MeasuresPreferred QualificationsMBA/MPH DegreeActive, unrestricted pharmacy license in one of the states considered as Restricted (ID, KY, LA, MD, OR, TN, MD)Certified Geriatric PharmacistBoard certification by the Board of Pharmacy Specialties (BPS)Medication Therapy Management (MTM) ExperienceProficient with Microsoft Word, Excel, Outlook, PowerPointBilingual in Spanish, Mandarin/Cantonese, Korean, or VietnameseProven excellent written and verbal communication and relationship building skillsDemonstrated ability to work independently, as well as a member of a teamDemonstrated ability to manage multiple complex, concurrent projectsAll employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.