JOB-6111

Job Description:Develop and maintain an exception monitoring application. Work to develop new areas of exception monitoring by incorporating auxiliary applications into existing software. Act as a business analyst between IT and internal partners to identify needs of the business, gather requirements and to promote the applications value to the company. Role model and demonstrate companys core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Key Responsibilities:Functions as the liaison between the business line, operations, and the technical areas throughout the project cycle.Acts as team leader for projects.Possesses strong knowledge of the business line, including the business plan, products, process, and potential revenue streams.Work with division and internal partners to provide reporting necessary to make key business decisions to help drive sales, improve customer satisfaction, increase productivity, and achieve shrink goals.Plays a key role in the planning, testing, and implementation of system enhancements and conversions. Ensure system enhancements follow the appropriate IT guidelines, meet, or exceed user requirements, and are completed in a timely fashion. May perform project leader role for projects.Identifies system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements.Maintain and manage application libraries to ensure accuracy and help with team productivity including all existing queries and controls, user setup and configuration.Identify and manage issues related to the application using JIRAOpen defects, monitor for progress and report on development issues related to the application. Evaluate needs of the business and prioritize accordingly.Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency.Provides input into the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects.Provides guidance and context in prioritizing and determining complexity of problems and requests.Partners with the technical areas in the research and resolution of system and process problems.Identifies, researches, and analyzes production problems develops solutions, and resolves problems.Works with programming resources (in house and third party) to ensure development work is completed to specification.Develop and maintain spreadsheets and metrics needed to measure overall project results including graphs for divisional development opportunities, analyst productivity and project ROI.May perform some aspects of Project Management including but not limited to Approval gathering, Readiness Assessments, and other artifacts and controls.