Assistant Director of Housing

Location : Main Campus - Homewood, ALJob Type: Staff Full TimeJob Number: FY2600612Division: Student Affairs for StaffDepartment: STA-Director of Residence LifeOpening Date: 04/13/2026FLSA: ExemptWelcome to Samford University's application process powered by NeoEd!You can submit an online application by clicking on the job title you are interested in and clicking on the "Apply" link! After viewing the Posting, click the 'Apply' tab. If this is the first time you are applying using our new online job application, you will need to create an account and select a Username and Password. After your account has been established, you can upload a saved document on your computer containing your information, or manually enter your personal information. This application will be saved and used to apply for future job openings.Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to job qualification information. Demographic information is maintained only for statistical reporting and is not associated with individual applications.It is important that you review any prepopulated information as applications must show all the relevant education and experience you possess. Incomplete applications may not be accepted. DescriptionThe Assistant Director of Housing is a full-time professional staff member within the Housing and Residence Life department. This role oversees all aspects of hosting overnight camps, conferences, and external groups utilizing campus residential facilities. The Assistant Director serves as the primary coordinator for program logistics, housing assignments, customer service, operational planning, and interdepartmental collaboration to ensure a high-quality experience for all guests, while supporting the mission, values, and educational goals of the institution.Job DutiesServe as the main point of contact for all summer and academic-year overnight groups staying in campus residence halls.Work with Events Management Office to manage the full lifecycle of camps and conferences utilizing residence halls - including items such as inquiry, contracting, pre-arrival planning, on-site support, billing, and post-event evaluation.Work with Events Management on strategic planning for event revenue opportunities involving overnight accommodations, both on and off campus.Establish and communicate housing expectations, policies, and deadlines for all visiting groups.Coordinate residence hall access, meal plans (as applicable), and facility requests in partnership with campus partners (Events Management, Facilities Management, Samford Dining, Public Safety, IT, etc.).Work with Events Management Office to create housing assignments, building use plans, occupancy reports, and timelines for seasonal operations.Oversee hall preparation processes, including key distribution and return, room readiness, signage, and safety compliance.Collaborate with Facilities Management to ensure timely room turnover, building cleanliness, and maintenance support.In cooperation with Events Management, develop and maintain conference manuals, standard operating procedures, and emergency response plans related to overnight stays.Conduct regular walkthroughs of residence halls throughout the academic year to identify maintenance concerns, safety hazards, and facility improvement needs; submit and track work orders to ensure timely resolution.Serve as the primary liaison between Residence Life and Facilities Managment for year-round building upkeep, preventative maintenance scheduling, and project planning in occupied and unoccupied buildings.Monitor facility standards and furniture conditions in residence halls, recommending repairs, replacements, and capital improvements based on usage trends and long-term planning goals.Maintain updated documentation of building conditions, recurring issues, and seasonal maintenance needs to support accurate forecasting and budgeting.Collaborate with Facilities Management to coordinate access, keys, scheduling, and communication for maintenance projects that may impact residents or guest groups.Respond to emergencies or incidents involving conference guests, collaborating with Public Safety and Housing and Residence Life leadership as needed.Conduct post-event assessments and track key performance indicators related to guest satisfaction, occupancy, and revenue.Recruit, train, and supervise student employees supporting camps and conferences operations.Supervise professional residence life staff member - Facility and Safety Coordinator.Provide ongoing coaching, performance evaluation, scheduling, and professional development opportunities for professional staff member and student employees.Ensure staff deliver exceptional customer service and uphold departmental standards, procedures, and policies.Manage budget/funds for assigned department budgetsWorking with Events Management and Executive Director of Housing and Residence Life, develop pricing structures, track expenses, and oversee accurate billing and invoicing.Represent Housing and Residence Life on campus committees related to summer programming, event coordination, and auxiliary services.Be an active participant in the Residence Life Community, Student Affairs Division, and UniversityAttend meetings as scheduled by the Executive Director of Housing and Residence LifeQualificationsBachelor's degree2+ years in progressively responsible roles within a residence life, housing, or student affairs at a college or university or event planning, hospitality management, or related areaMaintain high level of confidentiality, work with frequent interruptions and manage multiple concurrent tasksA commitment to and an understanding of a liberal arts education and the ability to embrace and promote the Christian mission of the UniversityMust be capable of handling multiple tasks and capable of managing and working with a diverse group of individuals;Physical ability to traverse residence halls on-campus, majority are without elevatorsAbility to work extended hours (nights and weekends) when needed and especially during peak summer operationsPreferred QualificationsMaster's degreeEffective communicator possessing the ability to be sensitive to the needs and desires of students, parents, and staffOutstanding written, verbal, social media, and technological communication skillsWe offer a complete benefits package to full-time employees including health care, dental, vision, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.To learn more details, visit our01 Do you have a Bachelor's degree or higher? YesNo02 Do you have at least two years of progressive responsible roles within a residence life, housing, or student affairs at a college, university, or event planning in hospitality? YesNo03 Are you able to navigate stairs to access each floor in the residence halls? YesNoRequired Question