General Manager

Additional Information Job Number: 26053694 Job Category: Property Leadership Location: Element by Marriott Basalt - Aspen, 499 Market St, Basalt, Colorado, United States, 81621 Schedule: Full Time Located Remotely?: N Position Type: Management Expiration Date: 06/16/2026 Overview Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. Essential Duties and Responsibilities Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service. Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout the hotel. Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline or termination when appropriate. Develop and delegate improvement plans for operation and review performance of the management team. Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts. Meet with potential and current clients to promote the hotel. Actively involve in the Sales and Revenue Management function including but not limited to following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in group site inspections and group closing process, and reviewing results from ESS/MPSI Measurement Tool. Guide other members of the Executive Committee, Management, and staff to make sound business decisions. Create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform other job-related duties as assigned. Qualifications Minimum 3 years of management experience, preferably in both Rooms and Food and Beverage. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills; ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc. Benefits Salary Range: $91,000 - $123,000 annually Discretionary Performance Bonus Eligible: Yes This company is an equal opportunity employer. #J-18808-Ljbffr