Strategic Implementation & Customer Success Lead
A financial technology firm is seeking an Implementation & Customer Success Manager to oversee the customer journey post-sale. Responsibilities include managing the implementation lifecycle of SelectSmart from contract signature to launch. The ideal candidate will have 3-5+ years of B2B SaaS experience, a strong understanding of health benefits, and skills in project management. The position offers hybrid work options and competitive compensation, including paid health insurance and a retirement plan.
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