Associate, Sales Planning & Operations

At Unibail-Rodamco-Westfield (URW), you’ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You’ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application!URW’s Media and Experiential Sales Division - Westfield Rise is reinventing how brands connect with consumers through DOOH media, experiential activations, and long-term integrated partners at URW’s iconic locations. Become part of a national team whose primary focus is on enticing tenants and brands through creative-based solutions that leverage URW’s wide-range of assets, investments, and resources which enable unique and immediate results.Step Into The Future Of Advertising With Westfield Rise, Where Cutting-edge Innovation And Technology Redefine Brand Visibility. Our Offerings Create High-impact Moments Across Premier DestinationsNext-gen digital signage powered by the state-of-the-art IXD NetworkMassive DOOH formats that captivate audiences at scaleHigh-visibility static inventory within our dynamic centersIconic exterior signage & billboards that make a statementStrategic sponsorships & long-term partnerships designed for lasting impactSeamless collaboration with leasing, tenants, marketing, real estate development, and event production teamWe Are Currently Looking For OurAssociate, Sales Planning & Operations, based at Westfield World Trade CenterWhat We’re Looking ForThe Associate, Sales Planning & Operations supports Westfield Rise’s media sales team by serving as a central resource across all pre‑ and post‑sales activities, from proposal development through full campaign execution. This role plays a key part in ensuring the seamless planning, activation, delivery, and measurement of digital and static media campaigns across Westfield’s U.S. shopping center portfolio.The ideal candidate is highly organized, collaborative, and solutions‑oriented, with the ability to adapt to evolving priorities and build strong partnerships across internal teams, vendor partners, and external clients. This individual will help drive operational excellence while upholding a high standard of client service throughout the campaign lifecycle.The ScopeServe as a primary resource for all pre‑ and post‑sales processes, supporting the planning, coordination, and delivery of digital and static media campaignsAssist in the development of sales pitches and proposals, providing pricing insights, inventory recommendations, and support for RFP responses and proposal submissionsManage the accurate entry and maintenance of proposals, campaign details, and related data within sales and inventory management systems and agency portalsCoordinate digital and static campaigns by sourcing, validating, and trafficking creative assets, ensuring all materials meet specifications and comply with Westfield brand guidelinesCollaborate with internal teams, clients, and vendor partners to facilitate campaign execution, including permitting, compliance, installation, and issue resolutionEnsure all campaigns launch on schedule, meet contractual obligations, and deliver an exceptional client experienceMonitor and analyze campaign performance, evaluating trends, audience metrics, and digital network KPIs to proactively identify issues and deliver actionable insightsComplete end-of-campaign tasks including proof of posting, contract compliance review, and post-campaign reporting and analysisCommunicate campaign status updates, inventory changes, occupancy shifts, and key highlights to internal and external stakeholdersServe as a liaison between Westfield Rise media sales, clients, internal URW departments, and vendor partners to gather and share information related to inventory, creative specifications, and campaign executionMaintain and update sales collateral, including inventory maps, creative specifications, and brand guidelinesSupport ad‑hoc project management, analysis, and reporting as requestedQualifications & SkillsBachelor’s degree in Marketing, Business, Communications, or a related field3–5 years of relevant experience in sales support, media planning or execution, sales operations, or account management within the advertising or retail industryStrong organizational and multitasking abilities, with the capacity to manage multiple priorities in a fast‑paced environment under tight deadlinesExcellent written, verbal, and presentation skills, with confidence in client‑facing interactionsAnalytical mindset with the ability to interpret campaign performance data and translate insights into actionable recommendationsProficiency in PowerPoint, Excel, and Word; Salesforce experience preferredGoal‑oriented and proactive, with a strong commitment to delivering exceptional client service and building trusted internal and external relationshipsCompensation$75,000 – $95,000 + Discretionary Annual BonusWhat Is Important To UsUnibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.Our company purpose – to Reinvent Being Together – is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s differences.We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.