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Senior Process Excellence Lead - CX & Transformation

RemoteNew York, NYMay 22nd, 2026
A leading technology company is seeking a Process Excellence Senior Specialist to lead transformation initiatives in the Service Sector. This role involves developing frameworks for customer experience, collaborating with teams to optimize performance metrics, and applying Lean methodologies. Candidates should have extensive experience in process transformation and expertise with Lean tools. The position offers a competitive salary from $92,000 to $110,000, along with comprehensive benefits including healthcare and generous parental leave. #J-18808-Ljbffr