IT Field Technician - Temp
IT Company / Managed Service Provider is currently seeking a Temporary IT Field Technician to join our team. Employment term is estimated to last 3 to 6 months.
Candidates will be based out of our Midland Park, NJ office and will be responsible the majority of onsite work. As an IT Field Technician, you will perform onsite installation and maintenance support on a variety of computer hardware, printers, network gear, and general troubleshooting. This position does require traveling to our clients’ locations to perform onsite maintenance. Position would be 60% onsite, 40% in-house. Candidates must have their own means of travel. Most of our clients are within an hour of our Midland Park, NJ office. Travel is reimbursed based on distance.
When not traveling to our client’s location, candidate will be expected to assist system setups, tier 1 support tickets, project work, as well as other assigned duties
Off hours and weekend work may be required, but is minimal.
Candidates must be able to work with minimal supervision and possess the ability to find solutions to problems without supervisor intervention.
Some of the hardware you will be working with is as follows:
Windows Servers
Windows PC’s / Laptops
Cabling
Switches
Printers
Typical Duties
Install new PCs
Migrate data from old PC to new PC
Setup and install printers
Setup and install network hardware, such as switches
General IT troubleshooting such as connection issues, PC boot up issues, printing issues, etc.
Computer peripheral installs
Hardware pickup / drop off
Blue Screen of Death (BSOD) troubleshooting
Additional troubleshooting that can be not done remotely
During times not onsite, take level 1 tickets and resolve issues remotely
Requirements:
College degree, related technical degree preferred. Can be replaced with work experience.
1+ years’ experience troubleshooting computer hardware and networking issues
Basic Microsoft Windows knowledge
Basic Microsoft Server knowledge
Basic Server hardware knowledge
PC Migration knowledge
Basic understanding of networking
Must be able to lift at least 50 pounds on a consistent basis
Valid driver's license and a good driving record
Must have reliable transportation as this role services the metro and surrounding areas
Good communication and organizational skills
Enjoys providing EXCELLENT customer service
Bonus Skills:
CompTIA certifications such as A+, Network+, and/or Security+
Microsoft Certifications
Other industry certifications
Previous Managed Service Provider Experience
Perks:
All the coffee you can drink (within medical limits)
Open, low key, and friendly working environment
Various team building events throughout the year
No Agencies/Recruiters Please
Job Type: Full-time
Schedule: 8 hour shift
Work Location: In person
Pay: $27.00 per hour
Work Location: In person