Lead Service Specialist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions team at our law firm client's downtown office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team. Essential Job ResponsibilitiesAssign production tasks to team members Work independently on production assignments, often at a satellite copy center without direct supervision Ensure all projects have been properly completed and quality checked Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries Assist management with training new hires on all processes Other duties may include, mail, distribution services, copy, print, records, facilities, reception, hospitality services Qualifications & Requirements High School Diploma or GED Minimum of 2 years work experience, preferably in a mail or production, copy, print or scanning environment Ability to lead others in a professional manner Strong written and verbal communication skills with ability to resolve complaints Ability to multitask with attention to detail Working knowledge of MS Word, Excel and Outlook Ability to lift or move 40 lbs. or greater Ability to walk, bend, kneel, stand or sit for an extended period of time Preferred Shift: Candidate must be open to 8:00-5:00, 8:30-5:30 or 9:00-6:00The Compensation range for this role is up to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. $17.25 - $49.88