Consumer Success Specialist – Entry Level

Consumer Success Specialist – Entry LevelFull-Time | Non-Exempt (Hourly)Location: On-site, Irvine, CaliforniaSchedule: Monday–Friday, 8:30 AM – 5:30 PM, (40 hours/week, including a 1-hour unpaid lunch break)Overtime: Paid in accordance with California labor lawCompensation: Hourly (non-exempt), approximately $19.23/hour, annualized ~$40,000 for full-time hoursAbout UsGlobalbecon.comWe are a fast-growing K-Beauty technology company headquartered in South Korea and backed by Samsung investment. Our AI-powered scalp and skin analysis solutions are paired with premium hair care and hair loss products.We are entering an exciting phase of B2C product launches and e-commerce expansion, including TikTok Shop and Amazon, delivering personalized beauty and wellness solutions directly to consumers worldwide.We’ve also shared a post about our office on LinkedIn—feel free to check it out! https://www.linkedin.com/feed/update/urn:li:activity:7434395097586286592Role OverviewWe are seeking a recent graduate or early-career professional with an entrepreneurial mindset who is eager to grow in the beauty-tech and healthcare technology sector. This full-time, hourly position provides hands-on experience in consumer success operations and offers the opportunity for long-term career growth in a fast-paced, innovative environment.The role begins with a 3-month initial evaluation period, after which successful candidates may transition to ongoing employment based on performance and business needs.Key ResponsibilitiesSupport B2B partners (clinics, salons, distributors) with onboarding, training, and device educationLead B2C consumer success efforts, including product education, engagement, and personalized guidanceAssist in execution of B2C product launches and promotional Marketing campaignsSupport growth of TikTok Shop and Amazon channels through customer engagement and feedback collectionCollect, organize, and communicate consumer and partner insights to internal teamsCollaborate with U.S. teams and South Korea headquarters on operations, training, and product improvementsCollaborate cross-functionally across diverse departments.Ideal CandidateEntrepreneurial, proactive, and accountablePassionate about K-Beauty, hair care, skincare, AI, or healthcare technologyStrong written and verbal communication skillsHighly organized, detail-oriented, and eager to learnComfortable working in a fast-paced, fully on-site office environmentFluent in English (Korean skills a plus, but not required)Required Qualification (California & U.S. Compliance)Must be legally authorized to work in the United States (no visa sponsorship available)Must be able to work on-site in Irvine, CAStrong written and verbal communication skillsOrganized, proactive, and detail-orientedAbility to work in a fast-paced, evolving environmentFluent in English (Korean language skills are a plus, but not required)Must successfully pass a background check as a condition of employmentCandidate EligibilityOpen to recent graduates or early-career professionalsMust be available to start End of May 2026Able to commit to a full-time, on-site scheduleCompensation & BenefitsHourly, non-exempt position (~$19.23/hour; annualized ~$40,000 for 40-hour weeks)Overtime paid in accordance with California labor lawHealthcare benefits begin the month following hire (eligibility applies)401(k) eligibility upon successful completion of probationLong-term career growth opportunities within a global K-Beauty and healthcare technology company