Assistant Manager, Labor Relations
Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference in a safe, inclusive, and supportive environment.Summary: Assists in the administration and operation of the Authority's labor relations functions within the Human Resources Department. Serves as a key resource to management on collective bargaining agreement interpretation, grievance administration, disciplinary matters, workplace investigations, labor-management issues, and employee relations matters involving bargaining unit employees. Supports the Manager, Labor Relations in collective bargaining, contract administration, arbitration preparation, union information requests, labor-management committee meetings, training initiatives and special projects.Posting Period: 5/19/2026 to 6/2/2026Location: Deer Island (Winthrop), MASalary: $89,627.52 - $131,817.68 Annually $1,723.61 - $2,534.96 WeeklyWork Schedule: Monday - Friday 8:00am - 4:00pmKey ResponsibilitiesServes as hearing officer or management representative for grievance, disciplinary, and pre-disciplinary hearings.Reviews grievances, research facts, gather relevant documentation, analyze contract language, prepare case materials and draft responses or recommended decisions.Participates and assists in collective bargaining matters including proposal development, responses to requests for information, maintaining bargaining records and meeting organization.Provides training and support to managers and supervisors on labor relations matters, including contract interpretation, grievance procedures, performance, just cause, disciplinary issues and documentation.Prepares written correspondence, reports, summaries, notices, hearing materials and other labor relations documents.Assists with union information requests, including gathering records, coordinating internal reviews, tracking deadlines and preparing draft responses.Supports legal counsel in arbitration matters, unfair labor practice charges and other labor related litigation by preparing case files, timelines and summaries.Maintains effective working relationships with managers, union representatives, legal counsel and employees.Provide assistance to the Manager, Labor Relations in the implementation of special projects as assigned.Required QualificationsA bachelor's degree in labor relations, human resources, business administration, public administration or related field; andA minimum of four (4) years of experience in labor relations, employee relations, employee investigations or related work preferably in the public sector or union environment; orAny equivalent combination of education or experience.A valid Massachusetts Class D Motor Vehicle Operators License or driver's license from another state is required to travel to MWRA sites.May be eligible to telework up to 50% after an initial waiting period.Knowledge and AbilitiesExcellent analytical skills.Strong negotiation skills.Ability to manage multiple priorities and deadlines.Ability to maintain confidentiality and exercise discretion in confidential matters.Experience with labor relations, grievances and collective bargaining.Excellent interpersonal, written and oral communication skills.Proficient in Microsoft Office Suite, HRIS and case management systems.Supervision Received and ExercisedWorks under the general supervision of the Manager, Labor Relations.May provide functional supervision to administrative or professional staff as needed.Other Position Information PCR: 8520013Division: AdministrationDepartment: Labor RelationsUnion/Grade: United Steelworkers Local 9360 (Confidential Unit 6)/Grade 11Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.