Case Assistant

Case Assistant (Part-Time Contract) *Location:* Salem, MA (Onsite) *Job Type:* Part-Time Contract *Duration:* Nov 2026 – July 2027 *Schedule:* Wednesdays, Thursdays, and Fridays | 7 hours per day (20 hours/week) *Position Overview* We are seeking a reliable and detail-oriented Case/Admin Assistant to provide administrative and program support to professional staff in a public service environment. This role involves assisting with case management activities, maintaining electronic records, preparing documentation, coordinating data, and providing general administrative support. The ideal candidate will be organized, proactive, comfortable working independently, and able to manage multiple tasks while maintaining a high level of accuracy and confidentiality. *Key Responsibilities*

• Assist staff with administrative tasks within a case management system.
• Create documents, letters, forms, purchase requests, and case-related records.
• Enter, update, organize, and maintain electronic case files and documentation.
• Upload, retrieve, and manage digital records and supporting documents.
• Complete forms and correspondence using information from internal databases and systems.
• Review reports and organize information for staff review and follow-up.
• Contact schools, vendors, service providers, and other stakeholders to obtain requested documentation.
• Track and coordinate data using Microsoft Excel spreadsheets.
• Access and retrieve information from internal systems, procedures, and policy repositories.
• Organize electronic files to ensure accessibility and efficient record management.
• Provide administrative and visual support as needed while following established procedures and guidelines.

*Required Qualifications*

• Previous experience in a professional office or administrative environment.
• Experience using Microsoft Excel for basic data entry, tracking, and data manipulation.
• Strong organizational skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.
• Ability to follow written and verbal instructions accurately.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to support team members.
• Ability to learn new systems and processes quickly.

If you are an organized administrative professional who enjoys supporting others and ensuring information is managed accurately and efficiently, we encourage you to apply.