Express Tire & Lube Manager

Job SummaryThe responsibilities of an Express Tire & Lube Maintenance Manager include managing vehicle maintenance technicians as assigned in accordance with dealer and factory standards. Build customer loyalty by developing trust and ensuring confidence in our dealership as a caregiver for their vehicle safety and reliability.BenefitsCompetitive PayMedical, Vision, Dental401(k) Retirement PlanGroup Life InsuranceFlexible Spending AccountPaid VacationEmployee DiscountsResponsibilitiesManage those that perform lubrication, oil changes, maintenance, tire services and inspectionsEnsure tire pressure for proper inflationInspect and refill fluid levels as necessaryCommunicate needed repairs to Parts and Service AssociatesAssist in maintaining store equipment and tools as neededFill out Electronic Multi-Point Vehicle Inspection formsRotate tires, torque lug nuts, and replace oil and oil filterMaintain a clean working environment as well professional appearance at all timeProvide excellent customer service keeping in mind that our customer's experience comes firstQualificationsStrong customer service with written and verbal communication skillsDeep understanding of automobiles and speedy diagnostic abilitiesEffective analytical and communication skills with an eagerness to improveAbility to learn new technology, repair and service procedures and specificationsAbility to operate electronic diagnostic equipmentOne year in a service department preferred but not requiredValid driver's license and clean driving recordAbout UsThe Norton Family has been handling Oklahoma's automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training and advancement. All you need is the same commitment to excellence we have for our customers!Physical RequirementsThe physical requirements of the position are MEDIUM to HEAVY in intensity.Must be able to sit/stand/walk for long periods of time.Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.Constant - Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.Frequent - Repetitive motion.Occasional - Balancing, kneeling, crouching, pushing, pulling, and lifting up to ~100 lbs.Physical Working ConditionsThis position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operation an auto dealership.