Principal Software Engineer - Confluence AI
Overview:
In this role, you lead the development of AI-powered experiences in Confluence AI, shaping technical strategy across the full stack to improve product quality, trust, and adoption. You work with product, design, engineering, analytics, and ML teams to turn new AI tech into reliable capabilities that deliver customer value. You guide large initiatives from architecture to launch, emphasize scalable and secure systems, and drive continuous improvement through measurable outcomes. This is an opportunity to influence Confluence AI at scale and contribute to Atlassian's platform strategy. Compensation / Benefitshealth and wellbeing resourcespaid volunteer daysequity eligibilitybonuses, commissionscompetitive compensationflexible work arrangements
Responsibilities:
- Lead large, cross-team AI initiatives from architecture to launch
- Set direction across frontend, backend, and AI integrations for scalable, maintainable systems
- Design scalable, high-performance, secure architectures with cost awareness
- Advance AI quality and innovation through generative AI, retrieval, agents, and evaluation
- Build end-to-end product experiences that make AI capabilities easy to discover and use
- Collaborate with product, design, analytics, and ML teams to improve adoption and user value
- Mentor engineers, raise engineering standards, and promote reusable AI capabilities
- Communicate strategy and trade-offs to both technical and non-technical stakeholders
Key requirements:
- Cross-functional collaboration
- Mentorship and leadership
- Clear communication to diverse stakeholders
- Generative AI, retrieval, agents, evaluation
- Grounding, context retrieval, orchestration, safeguards
- Full-stack system design (frontend, backend, AI infrastructure)