Sr. IT Program Manager - Infrastructure

IT Program Manager SrThe IT Program Manager Sr leads execution efforts across a collection of projects/programs through cross functional teams across Bank and partners. Leads key strategic programs and influences as a cross-functional orchestrator. Working independently, this role requires demonstrated competency in quickly assessing situations, developing strong partnerships and the ability to communicate complex issues succinctly.Key Responsibilities And DutiesAbility to work cross-functionally (internal and external teams) to initiate, plan, execute, anticipate challenges, and develop solutions to correct and effectively deliver program/project on time and within budget.Facilitates cross-team planning and identifies interdepencies to ensure projects within the designated program align to business strategy and goals.Applies knowledge of key areas of intersection between business, operations, technology, and risk/legal functions to identify and develop network with constituencies that includes our business including engaging constructively with stakeholders.Motivates and manages a team of cross-functional performers from different IT project and business partners while fostering a fast-paced and flexible team culture.Helps establish governance controls structure where decision-making is weighted toward empowered teams.Prepares and presents executive level presentations, dashboards, and status reports.Mitigates and resolves conflicts while acting as the escalation point for project teams within the program.Coaches, reviews, and sometimes delegates work to other project managers or other lower level professionals.Minimum Qualifications5 years of experience in enterprise program management or project managementPrevious experience supporting large-scale infrastructure initiativesBackground supporting one or more of the following: AWS/Azure, Cohesity, Palo Alto, Cisco, Avaya productsPreferred Qualifications7+ years of experience driving execution through infrastructure execution leads (compute, network, cloud, storage, platform), ensuring operational commitments are delivered on time and with quality.Strong experience managing multiple concurrent operational workstreams, coordinating dependencies, sequencing activities, and tracking delivery across cross‑functional infrastructure and application teams. Expertise in planning, organizing, and coordinating planned infrastructure activities including patching, maintenance, upgrades, DR testing, and remediation efforts. Experience managing infrastructure vendors and managed service providers.Ability to translate technical capacity risks into business impact and investment needs.Ability to translate complex infrastructure activity into clear, concise execution status updates for leadership, stakeholders, and governance forums. Experience driving automation and standardization in infrastructure operations. Educational RequirementsUniversity (Degree) PreferredPhysical RequirementsPhysical Requirements: Sedentary WorkCareer Level9IC$149,647 - $202,463EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.VEVRAA Federal ContractorMember FDICNotice to Job SeekersQualificationsEverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:Medical, dental, vision & HSA/FSA 401(k) savingsPaid holidays & generous PTOAdditional wellness & voluntary benefitsAdditional Company-provided Benefit Options (subject To Plan Terms)Tuition reimbursementCommuter BenefitsLife and Disability InsurancePosting end date - 5/17/26