Facilities Technician
General ProfileHas developed proficiency in a range of HVAC and refrigeration processes and procedures through job-related training and considerable on-the-job experienceMaintains appropriate licenses, training, and certifications required for HVAC/Refrigeration workCompletes a variety of atypical assignments related to HVAC systems, refrigeration units, and building environmental controlsWorks within defined processes and procedures and helps determine the appropriate approach for new assignmentsCompletes work with a limited degree of supervisionActs as an informal resource for colleagues with less experienceFunctional KnowledgeHas developed proficiency in a range of HVAC and refrigeration analytical processes and procedures to carry out assigned maintenance, repair, and installation tasksDemonstrates advanced troubleshooting capabilities for complex HVAC and refrigeration system issuesBusiness ExpertiseHas a good understanding of how the HVAC/Refrigeration team integrates with Facilities Operations and other departments to achieve site objectivesUnderstands the impact of HVAC system performance on building operations and client satisfactionLeadershipMay provide informal guidance and support to more junior HVAC technicians and apprenticesServes as a technical resource for troubleshooting and problem-solvingProblem SolvingProvides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents, procedures, and technical manualsApplies diagnostic skills to identify root causes of complex HVAC and refrigeration system failuresImpactImpacts the quality of own work and its contribution to the Facilities teamEnsures building environmental systems operate efficiently and meet client requirementsInterpersonal SkillsExplains complex technical information regarding HVAC and refrigeration systems to team members and other departmentsCommunicates system status, repair needs, and maintenance recommendations effectivelyKey Responsibilities:Perform preventive maintenance, repairs, and installations on HVAC systems and refrigeration equipmentDiagnose and troubleshoot complex system malfunctionsMentor and provide technical guidance to less experienced techniciansEnsure compliance with safety standards and building codesMaintain accurate maintenance records and documentationCoordinate with vendors and contractors as neededParticipate in continuous improvement initiativesRequired Qualifications:5-7 years of hands-on HVAC and refrigeration experienceEPA Universal CertificationState/local HVAC licensesDemonstrated ability to work independently with minimal supervisionProven track record of troubleshooting complex HVAC systems