VP Service - Power Systems

The Vice President of Service – Power Systems Service Division (PSD) provides leadership, strategic direction, and operational oversight for all Power Systems service operations across the business unit. This role is responsible for driving profitable growth, operational excellence, and industry-leading customer experience in the delivery of WCAT Power Systems products and services.DO YOU HAVE WHAT IT TAKES?WHAT YOU'LL DOProvide leadership and direction for all Power Systems Service Division field and shop operations.Drive operational excellence, service quality, and continuous improvement initiatives.Develop and implement strategies to grow service revenue and profitability.Own the financial performance of the division including revenue, margins, and expense management.Develop and manage the PSD service budget and oversee resource allocation.Lead, develop and evaluate service leadership and personnel across the division.Oversee recruiting, succession planning, performance management and employee development.Partner with Sales and Account Managers to identify growth opportunities and strengthen customer relationships.Ensure high levels of customer satisfaction and service delivery excellence.Ensure compliance with environmental and operational standards.Promote and enforce WCAT Environmental Health & Safety (EHS) policies.WHAT YOU'LL NEEDBachelor's degree (B. A.) from four-year college or university; and/or ten years of related experience and/ or training.Strong decision-making skills in complex, fast-paced environmentsAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Valid Driver's License and Clean Driving RecordProficient in the use of Microsoft Office. Experience with Caterpillar DBS system a plus.WHY WORK WITH US?We like to take care of business and have fun doing it!We offer health, dental, vision, life, and more as a comprehensive benefits package.Don't you want to work with awesome people?IMPORTANT INFORMATIONWhile performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and outside weather conditions.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Required travel up to 35%.This position is considered a safety sensitive position.The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.EEO/AAEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.J-18808-Ljbffr