Medical Claims Specialist — $0 Healthcare for You and Your Entire Family

Healthcare shouldn’t be something you worry about when it comes to taking care of your family.That’s why when you join our team, your healthcare costs $0 out of your paycheck—and the same is true for your spouse and children.No monthly premiums.No deductibles.No surprise medical bills.Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans.This isn’t a perk.It’s part of our mission.Who We AreRedirect Health exists to make healthcare affordable for small businesses and people who can’t afford traditional employer insurance.We help real people navigate a system that is often confusing, expensive, and frustrating—and we do it with empathy, accountability, and simplicity.If you want your work to matter to families every single day, you’ll find purpose here.How We Work (Our Core Values In Action)At Redirect Health, our values guide how we show up for each other, our clients, and our members.We Do Our Best Work When WeObsess Over PeopleWe are always helpful, friendly, and human.Own It to CompletionIf we take something on, we see it through.Always Improve & AdaptWe learn quickly and adjust without ego.Always Start with “Yes, We Can Help You”We lead with solutions and figure out the rest.Succeed as a TeamWe win together through trust and collaboration.Detest Waste & Unnecessary ComplexityWe remove friction so we can focus on what truly helps people.If these values resonate with you, you’ll feel at home here.About This RoleMedical Claims Specialist helps ensure claims are handled accurately and thoughtfully, so people can focus on getting the care they need without stress, confusion, or unexpected costs.In This Role, You WillServe members, clients, providers, and internal operations teams who rely on clear, accurate claims processingBe responsible for getting claims right, resolving issues, and protecting the trust our members place in usDirectly impact how supported, confident, and cared for families feel when navigating healthcareThis Is a Hands-on Role For Someone WhoEnjoys detail-oriented work and solving problems that matter to real peopleTakes ownership and follows throughWants their work to have real-world impactWhat You’ll DoIn this role, you will:Own: Making sure medical claims are reviewed and processed accurately, so members aren’t left waiting or wondering what happens nextSupport: Members and providers by answering questions and resolving claim issues with clarity and careCollaborate with: Third-Party Administrator (TPA) partners, providers, and internal operations teams to keep things moving smoothlyImprove: Claims accuracy, turnaround time, and the overall experience for members navigating careAdvocate for: Members by making sure their claims are handled correctly and fairly the first timeA Strong Performer In This Role Is Known ForCaring about the details because they know those details affect real peopleStaying calm, professional, and helpful when resolving issues or answering questionsConsistently delivering accurate, timely outcomes that members and teammates can trustHow Success Is MeasuredSuccess in this role is measured by:Accurate, high-quality claims processing that minimizes rework and delaysConsistently meeting production and quality standardsTimely resolution of claim-related questions and issuesStrong, respectful collaboration with internal teams and external partnersWhat We’re Looking ForWe’re looking for someone who:1 year of experience in medical claims processing, Required.Proficiency in Microsoft Word, Excel, and Electronic Medical Record (EMR) systems, Required.Ability to meet production and quality standards consistently.Solid knowledge of Microsoft Excel and Word.Professional, client-focused approach to colleagues and assignments.This is a hybrid role, 3 days in office required.Why Join Redirect HealthWhat “Free Healthcare” Actually MeansWhen we say free, we mean $0 out of your paycheck and $0 when you need care:$0 monthly premiums$0 to add your spouse or children$0 deductibles (we reimburse them)$0 out-of-pocket maximumsThis benefit alone can save families tens of thousands of dollars.What You’ll EarnStarting Pay: $20.75/hourFREE healthcare for you and your entire familyDental & Vision insurancePaid time off & sick time401(k) accessA mission-driven team that believes in doing the right thingReady to Make a Difference?If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.