General Manager
Job Title: General ManagerSalary: $75,000 to $80,000 per year
Unlock your potential with Avenue5 Residential.
Your ideas. Your development. Your experience.
We take care of you, so you can take care of our residents, properties and clients.
Property management may be our business, but people are our passion.
Empowering you to be the best.
Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays including a community service day and your birthday.
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Summary of Responsibilities
The general manager leads all aspects of property performance, including operations, financial results, and resident experience. This role sets the tone for the on‑site team, supports a strong and collaborative culture, and ensures the property is well cared for and performing at a high level. This role brings a balanced focus on people, operations, and results in creating an environment where residents feel at home and associates are supported in doing their best work.
Primary Responsibilities and Objectives
Recruit, onboard, and develop a high‑performing team across leasing and maintenance
Provide clear direction, regular feedback, and ongoing coaching
Foster a culture grounded in accountability, respect, and service
Support associate engagement, growth, and retention
Oversee daily operations to ensure consistency, organization, and alignment with company practices
Maintain the physical condition and overall presentation of the property
Ensure compliance with all applicable local, state, and federal requirements, including Fair Housing standards
Monitor service request completion to support timely and thorough follow‑through
Prepare and manage budgets, forecasts, and reporting
Track income, expenses, and occupancy to support performance goals
Identify opportunities to improve revenue and manage costs responsibly
Use data and reporting tools to guide decision‑making
Guide leasing efforts to support occupancy and revenue goals
Ensure prospective residents receive a thoughtful and consistent experience
Review market conditions and adjust strategies as needed
Partner with marketing resources to support visibility and positioning
Support a responsive and respectful experience for residents
Address concerns with care, clarity, and timely follow‑up
Encourage engagement initiatives that bring people together at the property
Monitor feedback and identify opportunities for improvement
Manage relationships with suppliers to support quality and efficiency
Oversee property improvements and long‑term asset care
Ensure work is completed to standard and aligned with budget expectations
Perform other duties as assigned
Education and Experience
Bachelor’s degree in business, real estate, hospitality, or a related field, preferred, not required
Seven or more years of property management experience – including a minimum of five years at a property manager level
At least three years of experience leading large teams (20+ associates)
Experience managing large scale (500+ unit) Luxury, High‑Rise, Class A properties
Advanced or expert understanding of financial reporting, budgeting, and performance metrics
Comfortable using property management systems such as Yardi, Entrata, or RealPage
Skills and Requirements
Leadership and team development
Clear and effective communication
Sound judgment and problem‑solving
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