Customer Service Representative - 1695
Customer Service RepresentativeUnder the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.Responsibilities of the Customer Service Representative include, but are not limited to:Responding to customer inquiries regarding company products and servicesProcessing customer phone ordersChecking availability of stock and shipping datesQuoting prices, filling orders to customer specifications and processing sales data via computerAssisting the outside sales team by preparing price quotes and sourcing productsQualifications of the Customer Service Representative include, but are not limited to:1 year of rotating equipment knowledge and pumps preferredExcellent communication skillsShould be enthusiastic and able to work independentlyMust have experience performing a majority of the functionsPrior inside sales/customer service experienceData entry skills, organization, multi-tasking and customer focus is requiredRegular in-person attendance requiredAdditional Information:Physical Demand: N/AWorking Conditions: Office EnvironmentTraining/Certifications: N/AShift Time/Overtime: Normal in-person business hours Monday-Friday, 8am-5pmTravel: N/AEducation: Bachelor's degree preferred