Patient Financial Service Representative

Hiring a Financial Counselor in Anaheim, CA! Fully On-Site in AnaheimM-F 8am-4:30pm6month contract to hire Required Skills & ExperienceExperience with insurance verificationStrong understanding of deductibles, copays, and coinsuranceKnowledge of authorization requirementsExperience with claim submission and follow-upUnderstanding of payer types including Commercial, Medicare, Medi-Cal, HMO, and PPOAbility to clearly explain benefits and how they impact a patient's billComfortable collecting payments upfront and discussing financial options6+ months experience in a related healthcare financial roleHigh School Diploma or GEDNice to Have Skills & ExperienceExperience in a commercial claims hospital environmentFamiliarity with claims portals or systemsPrior experience in a high-volume call or business office settingJob DescriptionThe Financial Counselor supports the Business Office by managing patient financial intake and back-end claims operations. This role is primarily administrative and data-driven, with limited patient-facing interaction, and requires strong knowledge of insurance verification, claims processing, and payer requirements. Approximately 10% of the role involves patient interaction, while the majority focuses on data entry, auditing, claims submission, and high-volume inbound/outbound calls.