Project Manager E-Commerce Photo Studio

Location: Edgemere, Maryland Fully onsite role 5 days a week At Straub Collaborative, our teams are well-versed in developing stable workflows and infrastructure to handle 500, 2000, or 50,000 samples at a time. We can be in your distribution center and manage 24-hour turnarounds. We can also help you build style guides, manage your DAMs, and leverage your product data more efficiently. We don't stand up and wave our arms. We don't push. We don't overpromise and under-deliver. We sit at YOUR table. And give you exactly what you need — quality, high-volume, fast-turn content — exactly when you need it. With studios and resources worldwide, we can help you reach the content scalability and production redundancy you want without losing your brand's uniqueness. PURPOSE SUMMARY The Project Manager oversees day-to-day client account management and relationships. This includes organizing client information, scheduling, and chaperoning content asset production projects through the Straub Collaborative workflow. Project managers may facilitate business for multiple clients. The client load will vary based on scope of work with each client, seasonality, and new business acquisition. It is the responsibility of the Project Manager to act as a conduit of information between the client and the internal production teams. KEY ACCOUNTABILITIES: Prepares estimates according to client scope in collaboration with department leads Initiates project creation to accurately capture client scope Collaborates with Resourcing and Production teams to establish and update production calendars Comprehends and communicates project scope from client to internal production teams Comprehends and communicates project development status from production teams to client Ensures client contractual requirements are fulfilled Prepares and facilitates Pre-Production and Retrospective (both internal and client-facing) meetings using PowerPoint Prepares and presents personal agenda topics for recurring interdepartmental production meetings Trains internal production staff on evolving sets of client standards Manages client business status updates including project status reports coming from Straub Collaborative's production tools including, but not limited to, Workhorse, ShotFlow and ProWorkFlow Creates internal client summaries for Director and Executive team review Creates schedules and agendas for recurring client meetings, and conducts runs those meeting Participates in asset quality control checkpoints Communicates merchandise and sample issues internally and externally as required Manages client review cycles in a variety of platforms including, but not limited to, Aproove, Frame.IO and hard proofs Manages change requests throughout the project including client requested changes and negotiation of schedule adjustments Recognizes, negotiates, and captures and opportunities outside the original scope or contract where possible Responsible for all project documentation and management of workflow tools to ensure timely completion and accuracy through the lifecycle of the job Manages budgets, reconciliations, and invoicing to the client in a timely manner based on the contracted terms Maintains an awareness of vendor relationships and invoicing, coordinating with accounting team through Mineral Tree Participates in administration of scheduled returns and exiting of client product samples Project Manager must be available and accessible to internal team and external clients using Teams and email during traditional business hours, and on occasion beyond typical hours when necessary. Project Managers' office schedules are determined by a combination of studio locale and managerial discretion and can range from exclusively onsite, to a hybrid model of onsite and remote. KNOWLEDGE, SKILLS AND ABILITIES: Ability to manage multiple projects simultaneously while ensuring seamless execution through stellar organizational and time management skills Above average aptitude for consistently managing and organizing large quantities of data related to asset, model and taxonomy characteristics Demonstrates creative problem-solving skills Communicates effectively in-person, on the phone, and within a variety of digital formats, both verbal and written Ability to handle frequent interruptions and adapt to changes in workload and work schedules Demonstrates planning and prioritization skills by creating successful frameworks for project execution Demonstrates initiative, and understands degrees of urgency and escalation Ability to train and quality check co-workers on processes and procedures related to Project MANAGEMENT RESPONSIBILITIES: Fluency in the terminology of digital photography production, styling and post-production are valued skills Demonstrates a growth mindset by setting and adapting realistic, achievable personal and team goals. Professionalism in presentation and communication as appropriate for a client-facing role Familiarity with ProWorkflow or similar project management software Advanced skill in Microsoft Office software programs, specifically Excel (V-Lookup, Pivot Tables, Conditional Formatting) Required. Must have proficient basic math skills and ability to accurately read, write, and speak English Content production experience is desirable Experience using MAC operating systems is required Maintains a mindset of constant improvement, looking for efficiencies and improvements Builds and maintains productive internal team relationships Owns and develops client relationships based on transparency in communication and mutual trust Exemplifies the Straub Collaborative Values, Vision & Mission both internally and to the client. Respects and champions Straub Collaborative's DE&I statement Is consistently respectful and supportive of others, motivates teammates and contributes to morale QUALIFICATIONS: Minimum of three years of account management or client management experience in a creative or production environment, studio or agency background is a plus. Minimum of three years of project management experience in a creative or production environment, studio or agency background is a plus. Culture/ EEO Statement Straub Collaborative embraces diversity in a profound way and believes in the power of a shared table to bring people together, as we are committed to building a culturally inclusive team. We see diversity and inclusion as central to our organization. This means that we stand up against discrimination and harassment wherever we operate. Straub Collaborative is committed to providing equal employment opportunity (EEO) and equal pay to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and may be changed as deemed necessary by the company.