Office Support Specialist

Overview:We are a psychiatric clinic specializing in medication management, diagnosis, and Transcranial Magnetic Stimulation (TMS) therapy for treatment-resistant depression and other mental health conditions. We are seeking a detail-oriented, patient-focused individual to join our team. This position focuses on front-office administrative duties. The ideal candidate is highly reliable, an excellent communicator, and comfortable managing special projects with operational logistics.ResponsibilitiesFront Office SupportGreet and check in patients in a warm, professional manner Answer phones, schedule appointments Respond to patient inquiries and coordinate follow-up communications Collect patient payments and process payments accurately Verify patient insurance coverage and eligibility Use medical and practice management software Upload, organize, and manage patient records and documents Support administrative workflows and maintain efficient clinic operations. Maintain strict confidentiality and adhere to HIPAA requirements Potential for future cross-training in TMS support QualificationsCollege degreePrior experience in healthcare, medical office support, behavioral health, or professional office environments preferredStrong interpersonal skills and professional presenceExcellent organizational skills and attention to detailAbility to manage multiple responsibilities with accuracy and discretionAbility to learn and use medical software and office systemsCandidates must be comfortable working in an office and psychiatric setting.Compensation, Schedule, & Benefits $19-21 per hour, depending on experience. 3 days a week, 6-8 hours each day Paid Time Off accrues immediately. Holiday pay Opportunities for skill development and role expansion.