Unit Associate I, Per Diem, Variable Shifts, Atlantic Health, Hackettstown Medical Center

JobID: 28099Category: Admin/Clerical/Customer ServJobSchedule:Posted Date: 2026-05-05T16:08:03+00:00JobShift:Minimum Salary (Hourly Rate): 22.610000* Communications: Answers phones promptly and politely while directingcustomers appropriately and efficiently. Uses proper phone etiquette andADIET. Politely greets visitors, patients, and staff, answering their questionsand directing them as needed. Answers call lights promptly and delegatesrequest to appropriate staff using approved communication devices (Vocera).* Acts as liaison between Nursing, Bed Management, Patient Access,Environmental Services and Transport to ensure appropriate patient placementand flow. Demonstrates knowledge and competency with computer systems toperform timely and accurate unit/floor admissions, transfers and discharges.Removes all discharged patients from the system within fifteen minutes or less.* Maintains positive working relationships with ancillary/support departments tofacilitate scheduling of diagnostic tests, procedures and services. Obtainspatient supplies, results and medical records as appropriate. Makes follow uppatient appointments as applicable. Conducts patient rounds.Maintains patient records and facilitates patient education. Prints patient labelsand wristbands as appropriate. Organizes paper patient records to supporttimely HIM scanning. Provides document scanning as needed. Assists withadmission packets and discharge/transfer paperwork and documentation andrecords transfer. Assigns patient education (Aceso UPCARE) as directed byclinicians. Coordinates distribution of patient itineraries. Assist with enrollingpatients in patient portal.* Resource for hospital information systems and devices. Troubleshoots unit/floorcomputer problems (computer errors, printer jams, broken equipment, etc.).Identifies, reports (to Customer Support Center) and tracks problems withhospital information systems/devices. Serves as training support to nursingstaff for non-clinical computer system functions such as printing labels, ADT.Participates in training of new unit associates.Business Continuity Access (BCA) Coordination: Ensures competency with BCAprocedures. Completes daily check of BCA computer/devices. Maintains BCAforms. Organizes and participates in BCA drills. Assists clinical staff with BCAeducation and implementation during a downtime. Assists with back entry oforders after a downtime.* Monitors unit/floor environment for cleanliness, safety and patient/staffcomfort. Keeps work station organized and uncluttered. Reports and follows upon cleaning needs, leaks, temperature adjustments, safety concerns toappropriate departments (EVS, Plant Engineering, etc.).* Maintains unit associate Competency/Furthers Self Development. Attends Unitassociate meetings and/or receives updates on meeting content. Reviews UAwebsite, unit UA emails/notices. Follows all OSHA, Joint Commission, Dept. ofHealth, HIPAA and hospital/system policies. Performs payroll and APIscheduling duties as applicable. Participates in unit-based rounding/audits, staffmeetings, unit specific workflows and customer service initiatives as requestedby unit/floor manager. Safely transports specimens and returns equipment toappropriate department as requested. Other duties as assigned. Observes andmaintains isolation precautions. Follows hand washing protocol. Maintains aclean and clutter free work environment. Uses and stores equipment properly.Must work in a fast-paced environment with positive customer service skills.