Department Coordinator - Port St. Lucie

Department Coordinator - Port St. Lucie Port St. Lucie, FLThe DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.Job Responsibilities: Scheduling technicians to customer job sites and collecting, finalizing and submitting job details for processingEnsuring customer COD payments are collected prior to job completionContinually ensure technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technicians' schedules for materials ordered, billing and voided ticketsRun, review and manage department reports to ensure the department is meeting customer expectations and commitmentsAssist with billing paperwork and meeting customer billing document requirementsCreate and maintain service tickets to ensure service dates are metWork with estimating team to provide service quotes when requiredAssist field techs with technical/mechanical troubleshooting/problem solvingProvide accurate work orders and picking lists to the warehouse for inventory pullingOther responsibilities as assignedJob Qualifications: Experience using Microsoft Office SuiteExperience in a dispatch or other high volume administration field is a plusMust have excellent communication skills and focused on customer serviceMust have good time management skills, be organized and the ability to multi-taskRepresent the company in a professional mannerOur benefit offerings include:Medical, dental, and vision options: Available on the 1st day of the month following your start date!Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas DayFloating Holidays: Up to 2 floating holidays per yearCompetitive compensation: Including annual performance evaluations!401k retirement plan: Including an employer match!Company paid: Life insurance, short-term disability, & long-term disabilityand more!Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities