Technical Support Specialist

Job Summary:Our client is seeking a Technical Support Specialist to join their team! This position is located in Wilmington, Delaware.Duties:Provide support for a fast-growing group of team members in multiple divisionsProvide laptop support for Windows PC's, Macs, and Mobile DevicesProvide top notch customer focused supportEngaged in cross-train efforts amongst peers where applicableContribute to site level operational readiness, process improvementsCollaborate with site lead, acting as back-up when delegated toCollaborate with immediate peersAssist the Service Desk by actively taking/resolving intake calls Desired Skills/Experience:High School Diploma, GED, or equivalent certification3+ years of experience in remote administration and end user support3+ years of experience with Windows 10 or earlier operating systems3+ years of experience with ticketing and traffic reporting tools1+ years of experience with Google suite applications1+ years of experience with macOSExcellent written and verbal communication skills Benefits:Medical, Dental, & Vision Insurance PlansEmployee-Owned Profit Sharing (ESOP)401K offered The approximate pay range for this position is between $15.00 and $22.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.