1919 Kitchen and Tap Dining Room Supervisor, Lambeau Field

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.The opportunityDelaware North Sportservice is searching for a part-time Dining Room Supervisor for Lambeau Field in Green Bay, Wisconsin. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position.Pay $18.00 - $18.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.What we offerWe care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:Weekly payTraining and development opportunitiesEmployee discountsFlexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.What will you do?Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely mannerTrains new and existing team members, under the direction of managementHandles disciplinary matters and ensures quality employee performanceEnforces and adheres to all unit and company alcohol service policies and proceduresEnsures quality, accuracy, and timely delivery of food and beverage ordersAssists team members with service and/or billing issuesVerifies proper set-up, service, and cleaning of assigned area throughout shiftVisits with guests to ensure satisfaction; promptly communicates any opportunities to managementAnalyzes and resolves all problems with employees, guests, client and the operation, with the assistance of managementPerforms opening and closing proceduresVerifies all paperwork is complete and turned in at conclusion of shiftEnsures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stockedMaintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulationsCompletes daily point-of-sale reports as requested by managementAdheres to and enforces inventory and labor control measures; performs inventory counts as requestedPerforms other duties as assignedMore about youMust be at least 18 years of ageMinimum of 2-3 years' work experience in front-of-house restaurant or foodservice position, in a high-volume environment, requiredOne-year supervisory experience in restaurant or service environment preferredExperience in credit card processing requiredPrevious experience using computerized POS system required; previous experience with MICROS POS preferredAbility to obtain a City of Green Bay alcohol operator's license within 60 days of start dateKnowledgeable in the operation of a high-volume sit-down restaurant with high service standardsPossess basic knowledge of bar operations and standard drink recipes and alcohol brand namesStrong verbal and written communication skills; ability to communicate with staff and to prepare written reportsStrong time management and organizational skills; ability to direct the work activities of several team members simultaneously and plan aheadHighly motivated, ability to take initiative, ability to work in fast-paced environmentTeam-oriented; ability to work effectively with othersPhysical requirementsAbility to remain on feet for entire length of shift, constant standing, walking, bending, reaching and repetitive motionsAbility to maneuver between tables and around cornersAbility to lift, balance and move large food trays, weighing up to 50 lbs.Visual acuity and hearing sufficient to take orders and prepare billsMajority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchenShift detailsDaysEveningsM-FHolidaysWeekendsEventsOT as neededWho we areDelaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating.Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.Together, we're shaping the future of hospitality - come grow with us!