Site Operations Supervisor - Roswell

Site Operations Supervisor - Roswell Primary Location: 12020 Etris Rd, Suite B110-A, Roswell, GA 30075 Company: Prestige Medical Group Job post summary Pay: $25.00 - $30.00 per hour, based on experience Job description: Certified or Registered Medical Assistant with Supervisor experience is needed at a rapidly growing medical practice that currently has six (6) offices: Five (5) Internal Medicine Offices with Med Spas, between Jasper, Canton, Roswell, Rome, and Woodstock. Then we also have Pediatrics in Jasper, Canton, and Woodstock. Between these locations we currently have 28 Medical Providers (a combination of MDs, NPs, & PAs). Our practice has been rapidly growing over the past 22 years and has plans in place for additional providers to join us in March 2026 along with additional locations to open in 2026 and 2027 to further our growth! This position will primarily be stationed in our Roswell Office. This position would require multi-tasking as a CMA/RMA who works directly with a provider, and who also fulfills a supervisory role that coordinates directly with upper management and the President of the company. The ideal candidate will also have Front Office experience or knowledge, and they must be willing to commute to our Jasper Main or Canton office for their initial training. The willingness to work at other locations (Jasper, Roswell, Rome, and Woodstock) as needed is a desired qualification. Qualifications/Educational Requirements: Completion of Medical Assistant Degree/Diploma Program required A minimum of 3 years of Medical Assisting experience is required A minimum of 2 years of Medical Front Office experience is preferred CMA/RMA Credentialing Preferred Excellent Computer Skills Required Must be willing to work at our Roswell location full-time, but the flexibility to work at other locations is a desired qualification. Must be willing to travel to Jasper and Canton locations for training purposes Must be Punctual & Dependable Must be able to multi-task, & work well under pressure in a fast paced environment Must be a Team Player & Possess Strong Communication/Leadership Skills Must possess excellent Customer Service Skills EMR/EHR Experience Required (Epic EHR Experience Preferred) Insurance Verification Experience is Preferred Job Duties include, but are not limited to the following: Overseeing the day to day operations of our Roswell Office for both Front and Back Office Monitor over all patient flow and clinical flows throughout the office Monitoring Supplies and Inventory for the office Direct Supervisor and contact for the Roswell office, who then would report to upper management and the President of the company. Vital Signs Performing EKGs/ Spirometry Phlebotomy Urinalysis Prepare & administer injections/vaccinations Body Analysis A1Cs Lipid Panels PT/INR Influenza Screens Strep Screens COVID-19 Screens Ear Irrigations Nebulizer Treatments Drug Screens Hearing/Vision Testing Exam/Treatment Room Preparation Assisting provider with examinations & routine procedures Physicals DOT Physicals Pap Smears Minor Surgical Procedures with Instrument/Equipment Sterilization Front Office Cross Training would be required and those responsibilities may include: Check-In/Check-Out Process of Patients, abiding by office protocols Processing all patient registration/intake forms Patient Demographic and Document Updates Insurance Eligibility/Benefits Verifications at Time of Service Collecting Copays, Balances, Deductibles, & Coinsurance at Time of Service Appointment Scheduling Appointment Confirmations as needed Scanning/Processing Medical Records Referrals/Outside Facility Appointment/Procedure Scheduling New Patient Resource Tracking In-House Medication Sales and PDRX Reporting Completion Answering Telephone encounters and corresponding with clinical teams as needed for patient assistance Job Benefits: Competitive Salary based on experience Group Health Insurance, Dental, & Vision HFSA & DCFSA 401K Plan Participation with employer matching Paid Holidays Paid Time Off Wellness & Spa Benefit Life Insurance & more! Job Type: Full-time Work Location: In person (Not Remote) Ability to Commute: Roswell, GA. 30075 (Required) Jasper, GA 30143 (Required for Training) Canton, GA 30114 (Preferred - Alternative for Jasper Training) Woodstock, GA 30188 (Preferred) Rome, GA. 30161 (Preferred)