Service Technician

Position Title: Service TechnicianJob Details: The Service Technician is responsible for repairing solar arrays and their components.ResponsibilitiesMonitor and analyze platformsProcess warranties and act as liaison between manufacturer and end customerServe as primary point of contact for customer to address issues, estimate service and schedule appointmentsTroubleshoot and resolve issues and communicate with customer regarding service proceduresCreate and maintain reports for customersDocument customer interaction and technician feedbackAdditional duties as assignedKnowledge And Skills RequiredStrong work ethic and leadership skillsExcellent customer service skills requiredDetail oriented and shows pride in workTechnical troubleshooting capabilityValid driver license and reliable transportation with a clean driving recordHigh School diploma or GED requiredMust be able to successfully pass a pre-employment criminal and drug screenOSHA 10 CertificationTDLR Electrical LicenseVerifiable referencesUS Citizenship or Work PermitPhysical DemandsLift heavy objectsClimb ladders and stairsWork at heights