Remote CCaaS Engineer | Cloud Contact Center Automation

A leading technology solutions provider is seeking a CCaaS Engineer to design and maintain cloud-based contact center platforms. This remote role requires deep expertise in integration with CRM and ITSM systems alongside management of telephony components. Ideal candidates have at least 3 years working with CCaaS platforms like Talkdesk or Genesys Cloud, and are adept in telephony, routing, and conversational AI tools. The position offers a salary between $70,000 and $75,000, along with comprehensive benefits including medical and retirement plans. J-18808-Ljbffr