FOC - Case Investigator

POSITION: Case Investigator SUPERVISOR: Friend of the Court Director DEPARTMENT: FOC FLSA CLASSIFICATION: Non-Exempt LOCATION: County Building RATE OF PAY: NBU 10 ($28.01 - $29.66) DATE: 02/5/2026 At Emmet County, we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to providing outstanding services to our constituents. Understanding that our team members are our most valuable asset, Emmet County is committed to providing the best experience and working environment any team member can imagine. POSITION SUMMARY: Under the direction of the Friend of the Court, performs a variety of investigative and enforcement activities in domestic relations cases. ESSENTIAL FUNCTIONS: Handle a caseload of approximately 500 Act as contact person for clients on caseload Enforce parenting time and custody Court orders as required by statute Conduct investigations on court order violation complaints regarding custody and parenting time Conduct child support investigations and reviews Monitor child support Court Orders for compliance and conduct enforcement Locate missing payers and/or employers as necessary to enforce child support orders Review court orders of child support and prepare modifications to the orders as appropriate per statute Prepare show cause motions, orders, and bench warrants as necessary Present cases at court hearings before Domestic Relations Referee and Circuit Court Judge Participate in client education Communicate with outside agencies and community partners Other duties as assigned DESIRED BEHAVIORAL TRAITS: High degree of professionalism, team oriented, adaptable, and self-motivated, strong work ethic, and a desire to serve the public with respect, empathy, self-awareness, integrity, patience and consistency. KNOWLEDGE, SKILLS, & ABILITIES: Investigative skills, analytical skills, active listening skills, rapport building skills, problem solving skills, conflict resolution skills, de-escalation skills, strong written and verbal communication skills, ability to maintain neutrality and remain unbiased, ability to understand and abide by strict policies and procedures, ability to read a computer screen for extended periods of time, ability to read and understand court and financial documents, knowledge of Microsoft Excel and other Microsoft programs, knowledge of use of general office equipment. EDUCATION/EXPERIENCE: Bachelor of Social Work or other related human services degree. At least one year of related experience in a legal setting. BACK TO ALL JOBS