Store Manager

Seeking an experienced, hands-on Manager to lead daily operations at our Horizon Pack and Ship Radcliff location. Must be customer-focused, organized, and skilled in team leadership. About Horizon Pack and Ship Horizon Pack and Ship is more than just a workplace – it's a community. We invest in our team members with training, career development opportunities, and a supportive environment where each individual can thrive. With a vision for long-term growth, we offer exciting career paths and the chance to be part of a company that values customer satisfaction, innovation, and environmental stewardship. If you are ready to make a difference and grow with a company that’s setting the standard in the packing and shipping industry, we want to hear from you! Apply today to join our team at Horizon Pack and Ship! Description About Us: Horizon Pack and Ship is a locally owned packing, shipping, and business services center. We provide high-quality shipping solutions, printing, mailbox rentals, and specialty services for both residential and business customers. Role Summary: The Store Manager is responsible for overseeing all daily operations at our Radcliff location, ensuring smooth workflows, excellent customer service, and a profitable business environment. This position requires a balance of leadership, operational management, and hands-on service delivery. Key Responsibilities: Supervise and lead store staff, including scheduling, training, and performance management. Ensure exceptional customer service and resolve escalated customer issues. Manage daily store operations, including opening/closing, cash handling, and inventory control. Oversee shipping, receiving, printing, and retail processes to meet quality standards. Maintain compliance with carrier (UPS, FedEx, USPS, U-Haul) policies and procedures. Monitor sales performance, set goals, and implement strategies to drive revenue. Keep the store clean, organized, and stocked with supplies. Prepare daily/weekly reports for ownership on store performance and staffing needs. Qualifications: Previous retail, shipping, or service-based store management experience preferred. Strong leadership, communication, and organizational skills. Customer-focused mindset with problem-solving abilities. Basic computer proficiency (POS systems, email, office software). Ability to lift up to 50 lbs and stand for extended periods. Flexible schedule availability, including Saturdays. Compensation & Benefits: Competitive pay based on experience. Performance incentives. Paid training. Opportunities for advancement. Salary $27,000 - $32,000 per year