Refund Specialist (Credit Balance Reconciliation)

Refund Specialist - Full-time - Dallas, TX 75231Award-winning Radiology clinic hiring a full-time Refund Specialist at our Dallas, TX 75231 location off Walnut Hill Lane to handle the timely & thorough reconciliation of line-item credit balances. Facilitates credit balance reconciliation no later than 60 days from the date of credit balance occurrence.Starts with immediate benefits in 1 to 2 weeksPay: $20/hr - $22/hr | Based on experience Shift: Mon - Fri, 8:30a - 5pRequired Experience: 2 years of experience in Accounts receivable, medical collection, and credit balance refund processing experience.Working knowledge of medical insurance and recoupment processing preferred.At least 1 year of recent experience in a medical office / RCM.Job Duties: Answer patient and insurance questions regarding refunds and credit balances.Assist on refund issues.Utilize online payment platforms to process patient refunds.Print & analyze a credit balance report on a monthly basis.Review & analyze a payment unallocated account on a monthly basis.Maintain a high level of accuracy and efficiency regarding data input & account balance determinations while achieving minimum goal of 50 (fifty) account reviews daily. Accurate and thorough account balance research and refund/reconciliation.Research and recoupment processing to insurance carriers.Generate correspondence to patients and/or insurance, to facilitate credit balance reconciliation.Billing systems, Royal EMR, RightFax, and carrier websites to extract EOBs or zero pay EOBs for account reconciliation processing.Submit appeals in accordance with billing office policies and procedures.Receive and organize all incoming correspondence and EOBs.Data entry of returned check amounts and facilitating collection of returned check amounts.Ensure all responses to incoming correspondence and EOBs are processed within 48 hours of receipt.security of patient information in accordance with the Privacy Act of 1974 and the Health Information and Portability Act (HIPAA).Work with Accounting Department for unclaimed property refund processing. Knowledge, Skills, and Abilities:Knowledge of insurance contract language and reimbursement methodology.Working knowledge of the Fair Debt Collection Act and state and federal laws applying to collection activities.Excellent verbal and written communication skills, interpersonal skills, analytical skills, organizational skills, math skills, accurate typing, and data entry skills.Treat all patients, referring physicians, referring physicians' staff, and co-workers with dignity and respect. Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality of all such information.Knowledge of medical terminology, CPT and ICD-10 coding, office ethics, and spelling.Must possess knowledge and understanding of managed care and insurance practices.-------- * HOW TO APPLY: * --------1. If you are a patient refund specialist with knowledge of credit balance reconciliation of at least 2 years, APPLY NOW with an updated resume. Then- 2. Call Leah @ 214-730-5175 to provide your availability to be reached out to ASAPBENEFITS & PERKS:  1. Medical insurance 2. Dental insurance 3. Vision insurance 4. Supplemental insurance (no cost) 5. Disability (long term, short term) 6. PTO 7. Referral program 8. Paid weekly, on Fridays