Service Technician - Overhead Doors

Job Title: Overhead Door Service TechnicianJob SummaryWe are seeking a skilled and reliable Overhead Door Service Technician to install, service, troubleshoot, and repair commercial and/or residential overhead doors and related systems. The ideal candidate is mechanically inclined, safety-focused, customer-oriented, and able to work independently in the field.Key ResponsibilitiesInstall, service, repair, and maintain overhead doors, rolling steel doors, dock equipment, and related hardwareDiagnose mechanical, electrical, and structural issues and determine appropriate repair solutionsPerform preventative maintenance inspections to ensure safe and proper operationTroubleshoot and repair door operators, motors, controls, sensors, and safety devicesReplace or adjust springs, cables, rollers, tracks, panels, hinges, and sealsRespond to service calls in a timely and professional mannerAccurately complete work orders, service reports, and documentationCommunicate clearly with customers regarding repairs, costs, and maintenance recommendationsFollow all company policies, safety procedures, and OSHA regulationsMaintain company vehicle, tools, and inventory in good working conditionParticipate in on-call or emergency service rotation as requiredQualifications & RequirementsHigh school diploma or GED requiredPrevious experience as an overhead door technician, garage door technician, or related mechanical trade preferredStrong mechanical and electrical aptitudeAbility to read and interpret technical manuals, wiring diagrams, and blueprintsExperience with hand tools, power tools, and diagnostic equipmentValid driver’s license with acceptable driving recordAbility to work at heights and lift heavy materials (up to 75 lbs or more)Comfortable working indoors and outdoors in varying weather conditionsStrong problem-solving skills and attention to detailExcellent customer service and communication skillsPreferred Skills (Not Required)Experience with commercial doors, dock levelers, and high-speed doorsElectrical troubleshooting or low-voltage experienceWelding or fabrication experienceOSHA, lift, or safety certificationsManufacturer-specific certificationsWork Environment & ScheduleField-based role with travel to customer locationsFull-time position; overtime and after-hours work may be requiredOn-call rotation for emergency serviceCompensation & Benefits (Example)Competitive hourly wage based on experienceOvertime opportunitiesCompany vehicle and toolsHealth, dental, and vision insurancePaid time off and holidaysRetirement plan optionsOngoing training and certification opportunities