Customer Service Operator

Job Opportunity At A Fortune Global 500 OrganizationExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job DescriptionPrincipal Responsibilities:Management of orders and customer requests through portals and company systemsDirect interface with B2B clients for updates and management of requestsCoordination with traffic office and operational team to verify feasibility and status of shipmentsManagement of issues and monitoring of the order until deliveryConstant support and collaboration with the Customer Service teamQualifications and Experience:Experience in Customer Service, preferably in the transport or logistics sectorEnglish level B2 to interface with the international teamExcellent problem-solving and priority management skillsAttitude towards teamwork and managing dynamic contextsGood communication skills and customer orientationReady to make a difference in the UPS customer experience?Workplace: Nogarole RoccaContract Type: Fixed term for a duration of one yearSalary Range Associated with the Position: 23-25kWork Hours: Full time, 40 hours a week from Monday to FridayUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.