Business Analyst - License Compliance

The Business Analyst will focus on the compliance concerns across the Wolters Kluwer Clinical Effectiveness customer base. In this position the analyst will work to both identify and correct non-compliant behavior, including improper use of licenses, contracted terms of use and other contract terms, in an efficient manner that minimizes impact on compliant users. The analyst will be responsible for the review and dispositioning of access changes to accounts. They will proactively investigate accounts for any unauthorized access and will work with the customers and appropriate teams to mitigate any non-compliant usage.ResponsibilitiesProactively identify non-compliance across WK CE customer base, by reviewing usage and account informationWork directly with customers to remediate compliance concerns through established policies and proceduresWork closely with other business segments to achieve such remediationIdentify challenges with existing processes and recommend improvementsOversee day-to-day changes to customer access to ensure compliance with contractsPinpoint patterns in compliance issues that relate to product features and contract details and raise them to management's attentionIdentify instances of piracy and follow procedures to prevent such issuesPerform other related duties as assignedRequirementsBachelor's degree in related field, or equivalent experience3+ years in compliance related field (fraud, security, data analysis)Ability to Understand Contract Terms, Intent, and Authorized UseExcellent written and oral communication skillsStrong technical proficiency; experience with corporate networking a plusHighly proficient in Excel and all other Microsoft Office applicationsExperience working with a Customer Relationship Management (CRM) systemCompensation$68,900.00 - $118,050.00 USDThis role is eligible for Bonus.BenefitsWolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.J-18808-Ljbffr