Senior Program Manager

Overview In this role you drive a complex, customer-facing program spanning technology, operations, vendors, and implementations within a regulated, contract-driven environment. You’ll establish strong governance and executive-level communication, partnering with senior leaders and customer stakeholders to ensure delivery across multiple workstreams. You balance strategic thinking with hands-on execution, maintaining big‑picture stewardship while ensuring detailed oversight. This position offers meaningful impact through cross‑functional collaboration and program governance in a high-stakes setting. ResponsibilitiesDemonstrate executive presence and clear communication with senior leaders and customersBuild credibility with customer stakeholders and cross-functional teamsBalance strategic planning with hands-on execution to drive deliveryDrive accountability and governance across multiple workstreamsNavigate business and technical aspects of large programsStay engaged in details while maintaining a broad program viewManage governance, risk, and executive reporting in a regulated environmentCollaborate with technology, operations, and program management teams to align objectives Key requirements10+ years of Program Management experienceProven success leading large, complex enterprise programsExperience managing multiple concurrent workstreamsStrong governance, risk management, and executive reporting skillsExcellent stakeholder and customer management abilitiesBackground leading large-scale implementations or transformation initiativesExperience in regulated, government, or contract-driven environments preferredExecutive communicationStakeholder managementCross-functional collaborationStrategic thinking with hands-on executionProblem-solving under regulatory constraints