Claim Representative - Bodily Injury

Donegal Insurance Group is an insurance holding company whose insurance subsidiaries offer personal and commercial property & casualty lines of insurance.Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we're proud. Check out our Glassdoor profile where our rating speaks for itself.At Donegal, our values are founded on supporting the independent agency system, providing best-in-class service, and building relationships customers can trust. By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being there when it matters most. Job Summary Donegal Insurance Group has an opening for a Claim Representative on our Casualty Claims team handling Bodily Injury Claims. As a member of our Claims team, this position is responsible for the handling casualty claims in compliance with established company standards and guidelines. Ideal candidate will possess strong interpersonal and analytical skills with a strong technical knowledge of claim handling procedures. Responsibilities and Duties Investigate, evaluate, and settle claims as assigned by the SupervisorMonitor and direct file handling being performed by Independent Adjusters, Appraisers, and Defense CounselReport all pertinent information to the Underwriting DepartmentExperience handling claims in litigation requiredExperience handling claims in Arizona, New Mexico, Texas, Utah, Colorado, Ohio, Indiana, and Michigan preferred Qualifications and Skills Minimum of 3 years of claims handling experienceBachelor’s Degree preferredTexas Adjusters License PreferredAbility to learn industry specific software applications applicable to performance of position responsibilitiesAttention to detailStrong organizational skillsAbility to communicate effectively in written correspondence and strong verbal skillsStrong problem solving and decision-making skillsAbility to meet deadlinesAbility to manage time effectively and work independentlyAbility to relay coverage denials and liability denialsStarting Pay: The pay range for this position is $75,000 to $95,000 annually. The specific offer will vary based on an applicant's education, qualifications, professional experience, skills, abilities, and any applicable designations/certifications. The posted pay range reflects our ability to hire at different position titles and levels depending on background and experience. The pay range may also be adjusted based on an applicant's geographic location.The base pay is just one component of Donegal's total compensation package for employees. This role may also be eligible to participate in a discretionary annual incentive program. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.Ongoing applications are being accepted.