Senior Epic Project Manager (Technical)

Job Posting Title:Senior Epic Project Manager (Technical)----Hiring Department:Dell Medical School----Position Open To:All Applicants----Weekly Scheduled Hours:40----FLSA Status:Exempt----Earliest Start Date:Immediately----Position Duration:Expected to Continue----Location:AUSTIN, TX----Job Details:General NotesThe Office of Information Technology at Dell Medical School is seeking a Senior Epic Technical Project Manager.Dell Medical School is committed to revolutionizing the way people get and stay healthy. Our mission is to improve health in our community as a model for the nation by evolving new models of person-centered, multidisciplinary care that reward value; accelerating innovation and research to improve health; educating leaders who transform healthcare; and redesigning the academic health environment to better serve society. As a Senior Epic Technical Project Manager, you will play a crucial role in supporting this mission by leading critical projects that enhance our healthcare systems and services.PurposeThe Senior Epic Technical Project Manager leads complex, cross-functional technology projects that support clinical, operational, and administrative initiatives across the healthcare system. Reporting to the Director of the IT PMO or a department leader, this role collaborates closely with IT architects, clinical informatics, application analysts, cybersecurity teams, and business stakeholders to ensure timely, on-budget, and high-quality project delivery.This position manages the full project lifecycle-from initiation through implementation and operational readiness-while aligning with enterprise goals, regulatory requirements, and patient care priorities.ResponsibilitiesLeads Full Technical Project Lifecycle ManagementDefines project scope, goals, deliverables, and success metricsDevelops detailed project plans, timelines, and resource allocationsManages technical project execution, ensuring milestones are metTracks and reports on project progress, risks, and issuesFacilitates project close-out and post-implementation reviewsStakeholder Engagement and CommunicationWorks closely with clinical, operational, and IT leaders to gather requirementsFacilitates stakeholder meetings and provides status updatesAligns project goals with organizational strategy and compliance standardsManages expectations and ensures stakeholder engagementResolves conflicts and escalates issues as neededManages Technical Implementation ActivitiesCoordinates with technical teams on system design and integrationOversees vendor deliverables and third-party implementationsEnsures adherence to cybersecurity, interoperability, and data governance standardsSupports testing, validation, and go-live activitiesTroubleshoots technical issues during deploymentOversees Budget and Resource ManagementDevelops and manages project budgets and forecastsTracks expenditures and ensures cost controlAllocates internal and external resources effectivelyIdentifies resource gaps and proposes mitigation strategiesPrepares financial reports for leadershipEnsures Regulatory and Quality ComplianceEnsures projects meet regulatory standardsCoordinates with compliance and legal teams as neededDocuments project decisions and maintains audit trailsSupports internal and external auditsIntegrates quality improvement principles into project designMentors and Supports Technical Project Team MembersProvides guidance to junior project managers and analystsShares best practices and lessons learnedPromotes a culture of accountability and continuous improvementLeads project retrospectives and knowledge-sharing sessionsSupports process improvement initiativesMarginal or Periodic FunctionsParticipates in strategic planning and portfolio management sessionsConducts vendor evaluations and RFP processesSupports disaster recovery and business continuity planningAttends industry conferences and professional development eventsAssists with grant or funding proposal development for IT initiativesConducts post-project evaluations and stakeholder surveysKnowledge, Skills, and AbilitiesProject ManagementPlans, organizes, and manages resources to achieve project goals and objectivesCreates detailed work plans and timelinesAnticipates and mitigates risksDelivers projects on time and within scopeDealing with AmbiguityHandles uncertainty and makes decisions without having the full pictureMakes progress despite unclear directionAdjusts plans as new information emergesMaintains composure under pressureTechnical LearningQuickly learns technical concepts and adapts to new technologiesUnderstands system architecture and integrationApplies technical knowledge to solve problemsKeeps up with industry trendsCustomer FocusDemonstrates commitment to meeting the expectations of internal and external customersBuilds strong relationships with stakeholdersTranslates customer needs into project goalsEnsures user satisfaction post-implementationOrganizational AgilityUnderstands how to navigate formal and informal organizational channelsBuilds alliances across departmentsInfluences without authorityDrive for ResultsAchieves results and consistently meets deadlinesSets clear goals and prioritiesTracks progress and adjusts as neededHolds self and others accountableRequired QualificationsBachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, with at least 5 years of experience managing EHR technical projects in a healthcare or enterprise IT environmentExperience with EHR systems, cloud platforms, and enterprise applications in an academic medical center settingRelevant education and experience may be substituted as appropriate.Preferred QualificationsMaster's degree in Health Informatics, Project Management, or a related field, with at least 7 years of experience in healthcare IT project managementExperience with Epic, Cerner, or other major EHR platformsExperience as an Epic-certified application analystExperience with Agile, SAFe, or hybrid project methodologiesLicenses, Registrations, or CertificationsRequired:Project Management Professional (PMP) - PMIPreferred:Certified ScrumMaster (CSM) or SAFe AgilistITIL Foundation CertificationLean Six Sigma Green Belt or higherSalary RangeOpenWorking ConditionsStandard office environmentRepetitive use of a keyboardMay be exposed to occupational hazards such as communicable diseases, bloodborne pathogens, ionizing and non-ionizing radiation, hazardous medications, and potentially disoriented or combative patientsRequired MaterialsResume/CVThree work references with contact information (at least one from a supervisor)Letter of interestImportantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.----Employment Eligibility:Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.----Retirement Plan Eligibility:The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.----Background Checks:A criminal history background check will be required for finalist(s) under consideration for this position.----Equal Opportunity Employer:The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.----Pay Transparency:The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.----Employment Eligibility Verification:If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.----E-Verify:The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:E-Verify Poster (English and Spanish) [PDF]Right to Work Poster (English) [PDF]Right to Work Poster (Spanish) [PDF]----Compliance:Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.