Chief Customer Experience Architect

A leading cybersecurity firm in Boston is seeking a Customer Experience leader to own the end-to-end customer journey, ensuring exceptional service and measurable value. The role requires 10+ years in customer experience leadership and proven success in building CX functions from the ground up. You will be responsible for the entire customer lifecycle, creating strategies, and aligning cross-functional teams to drive customer success. This position is office-based four days a week with a dynamic team. #J-18808-Ljbffr