Dutch Speaking Customer Service for SaaS Company - Work In Greece

Dutch Speaking Customer Service for SaaS Company - Work in Greece 2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Base pay range Mercier Consultancy MD is thrilled to announce an opportunity for Dutch Speaking Customer Service Representatives for a dynamic Software as a Service (SaaS) company, located in beautiful Greece. This position is perfect for individuals who are enthusiastic about technology and customer service, and who are looking to work in an exciting international environment. In this role, you will assist clients in Dutch, helping them navigate the company's software products and providing exceptional support. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Key ResponsibilitiesRespond to customer inquiries related to the SaaS products via phone, email, and live chat in DutchGuide users through product features, functionalities, and troubleshooting stepsAssist customers with onboarding, account setup, and subscription managementResolve issues and ensure customer satisfaction through effective problem-solvingDocument customer interactions accurately in our Customer Relationship Management (CRM) systemCollaborate with product and technical teams to enhance the customer experienceStay updated on product updates and industry trends to provide informed support to customersRequirementsFluency in Dutch (both written and spoken) is essential; proficiency in English is a plusPrevious experience in customer service, particularly in the tech or SaaS industry, is preferredStrong communication skills and a passion for helping customersAbility to troubleshoot technical issues and explain software functionalities clearlyStrong organizational skills with the ability to manage multiple tasks effectivelyFamiliarity with CRM software and customer support toolsWillingness to work flexible hours, including evenings and weekends as neededMust be willing to relocate to Greece or work remotely from GreeceBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much MoreSeniority level Entry levelEmployment type Full-timeJob function Customer ServiceIndustries IT Services and IT ConsultingReferrals increase your chances of interviewing at Mercier Consultancy MD by 2xGet notified about new Customer Service Specialist jobs inBelgium .#J-18808-Ljbffr