Patient Services Coordinator

Join Our Team as a Patient Services Coordinator!Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you’ll manage scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we’d love to hear from you!_Job SummaryThe Patient Services Coordinator is the first point of contact for patients and plays a vital role in delivering an exceptional patient experience. This position is responsible for managing appointments, patient check-in, handling phone calls, verifying insurance coverage, and supporting the day-to-day operations of the office._ResponsibilitiesGreet patients warmly and ensure a positive, professional first impressionAnswer phone calls with confidence and dental knowledgeSchedule, reschedule, and confirm patient appointmentsVerify insurance coverage and benefitsProcess billing, collect payments, and maintain accurate financial recordsConduct treatment consultations and help patients understand recommended careCheck patients in and out efficientlyMaintain and update patient records, ensuring all required forms are completedCoordinate patient follow-ups and appointment remindersManage office correspondence and daily scheduling needsAssist with patient referrals and coordination of care with specialists_QualificationsHigh school diploma or equivalentMinimum of 2+ years of experience in a dental office requiredStrong understanding of dental terminology and proceduresExcellent communication and organizational skillsAbility to multitask in a fast-paced, high-traffic environmentKnowledge of dental office management software_Work EnvironmentPrimarily desk-based with frequent patient interaction at the front deskFast-paced, team-oriented, and patient-focused settingHigh-traffic reception area requiring strong multitasking and communication skills_What We OfferComprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life)Company Provided Life InsurancePaid HolidaysPaid Time Off (PTO)Flexible Spending Account (FSA)401(k) PlanLearning Management System (LMS) to support ongoing developmentOpportunities for professional growth and advancementA collaborative and supportive team environment