Tech Tools Support Associate
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A company is looking for a Tech Tools Associate to support staff and group members in utilizing technology tools for organizing work.
Key Responsibilities
Conduct local group technology onboarding meetings (approximately 20 per week)
Process local group technology applications for EveryAction and Mobilize (10-20 per week)
Review and approve events, manage Freshdesk tickets, and maintain training materials
Required Qualifications
1-2 years of experience with political technology tools such as VAN, EveryAction, or Mobilize
Familiarity with help desk or ticketing systems; experience with Freshdesk is a plus
Comfort explaining technical concepts to non-technical users
Basic Excel proficiency and strong organizational skills
Ability to work effectively in a remote environment