Scheduler/Customer Service Representative

Customer Service Representative/ Scheduling CoordinatorLivingood's, Savannah's largest independent home appliance store, is seeking a skilled, experienced, and reliable Customer Service Representative/ Scheduling Coordinator. We are looking for someone with strong communication skills, who takes pride in their work, and has good attention to detail. The ability to multi-task in a fast-paced environment is a must.Responsibilities:Interacts with customers in a friendly and professional manner (incoming and outgoing calls)Uses software to schedule service on customer's home appliances. Familiarity with the local area is desirableFiling of completed service ticketsOther duties as assigned by Customer Service ManagerQualifications:Previous customer service experienceHigh level of ownership, accountability and initiativeExcellent communication (including strong telephone etiquette), interpersonal and analytical skillsAbility to demonstrate good judgement when handling customer concernsPrioritize multiple tasks in a fast-paced environmentAbility to develop relationships with customers and colleaguesAbility to quickly learn new procedures and processesStrong organizational and follow-through skillsMust be reliable, with excellent attendanceComputer and technology competencyThis position offers many outstanding benefits including company health, dental, and vision insurance, paid holidays, paid time off, and much more.Livingood's is locally owned and operated, celebrating over 40 years of providing customers in the Georgia and South Carolina areas the best appliance value and the highest level of customer service. If you are looking for a great company to grow your career with, please apply today by submitting your resume through this site, or in person at 126 Westside Blvd, Pooler, GA 31322.Notice to applicants: We are committed to protecting the safety, health and well being of all employees and other individuals in our workplace. We have established a drug-free workplace program that balances our respect for individuals with the need to maintain an alcohol and drug-free environment.Compensation: $38,000.00 - $42,000.00 per year